Job Information
Clarkson University International Grad Admissions Counselor in Potsdam, New York
Position Summary: The International Graduate Admissions Counselor is the primary point of contact for prospective international students from their initial interest until they are accepted into one of Clarksons Graduate Programs. They guide interested prospects through the application process, and actively communicate with prospects to assure exceptional service. Internally, they maintain records of all interactions and manage related systems and processes as a prospect inquires, applies, and is accepted or rejected. The position may require some evening and weekend work, flexible hours and occasional travel. This position is based in Schenectady, New York.
General Purpose: The international graduate admissions counselor is responsible for guiding interested prospects through the application process; including processing and reviewing applications for graduate admission.
Position Responsibilities:
Engages with prospective international Clarkson Graduate and Professional Students from initial interest (i.e. inquiries/leads) through application decision Actively communicates with prospects and applicants using phone, text, email, web chat, and other communication channels; and logs all information and interactions in Clarksons CRM (Slate) Follows relevant processes and uses appropriate systems in order to maintain accurate records of prospective students and communications related to their interest in Clarkson Explains and advises prospective international students on Clarksons admission process, program offerings, requirements, and career opportunities for each program Represents Clarkson at virtual and in-person events geared towards international prospects interested in Graduate Programs Processes applications following Clarksons admissions practices Maintains a detailed understanding and awareness of Clarksons program offerings Coordinates with colleagues in Undergraduate Admission to ensure prospects are served by the correct admission team and that all documents received are logged properly. Other duties as assigned Other:
Perform other related duties as requested by colleagues in other areas, in consultation with supervisor. This position requires occasional evening and weekend work, flexible hours and travel