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Avenue5 Residential, LLC Hotel Sales Manager l Post Falls, ID in Post Falls, Idaho

Director of Sales

The new owners of the Red Lion Templin’s hotel and Marina are seeking a new Director of Sales. The hotel will be undergoing large capital improvements to better position the hotel for success. This individual will be involved in the reimagining of the hotel and its offerings.

This position will oversee the Sales and catering department. In addition, the Director of Sales will be responsible for the overall sales successes of the hotel including securing new accounts, maintaining current accounts, and positioning the hotel to maximize on profitability all while delivering memorable moments to guest and clients.

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

Responsibilities:

  • Direct the sales efforts through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.

  • Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.

  • Ensure training programs are conducted regularly and insure standards of performance are met. Give guidance and counsel staff toward improvement.

  • Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, star reports and sales meeting minutes.

  • Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.

  • Develop and conduct persuasive verbal sales presentations to prospective clients.

  • Communicate both verbally and in writing to provide clear directions to the staff.

  • Attending scheduled sales department, executive committee, and related meetings.

  • Knowledge of travel industry, current market trends and economic factors

  • Ability to access, understand and accurately input information using a moderately complex computer system.

  • Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.

  • Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.

  • Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.

  • Professionally represent the hotel in community and industry organizations and events.

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