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IQVIA Senior Business Analyst in Porto Salvo, Portugal

Flexible location across Europe

We are looking for a Business Analyst to join our Orchestrated Customer Engagement Delivery team. This role forms part of the Global Delivery function, aiming to deliver innovative technology-based applications & services to our customers. This team focuses on business development support, analysis, design, project management, implementation, rollout and ongoing service of client offerings utilising IQVIA and non-IQVIA data sources.

Responsibilities

  • Gather and document business requirements and align with technical team to define the technical specification to meet the expected outcome

  • Manage customer workshops, meetings, demos & PoCs

  • Bring demos to life to help articulate value proposition during business development process. Ensure that platform capabilities are used to their full ability and that customer has a true understanding of what to expect on the outcome

  • Work in cooperation with project managers, system architects and delivery teams

  • Keep up to date with platform road map, features & functions

  • Provide input into and/or lead Integration and User Acceptance Testing and review training material development

  • Manage prioritization and resolution of defects

  • Play active role in project plans setup, priorities, timelines assessments and resources allocations

  • Act as an advocate for clients by submitting new requests to the internal Product Management team(s) to support continuous product evolution and enhancement

  • Proactively develops broader and deeper knowledge of technology/services solutions and trends for the pharmaceutical/healthcare/life sciences market

Skills and Experience

  • 3–5 years of related experience in consulting or services delivery, ideally in pharmaceutical/healthcare/life sciences industry in areas like sales, marketing, and commercial operations

  • Solid client influencing and relationship building skills

  • Knowledgeable on project management skills (ability to manage multiple projects, stakeholders, juggle priorities and deliver to tight deadlines)

  • Proven experience in Business Analysis and Requirements Definition for Information Management and/or CRM/Multi Channel Marketing solutions implementation

  • Experience database technologies and data model experience (SQL Server, Oracle, MySql)

  • Outstanding verbal and written communication skills, and fluent in English

  • Highly proactive / self-starter (project tasks, self-directed learning, etc)

  • Salesforce Admin 201 certification and/or Salesforce Marketing Cloud Email specialist

  • Good knowledge of Agile and Waterfall project management methodologies

  • Experience in a Technology based Service delivery and SaaS solutions

  • Experience working with multi-cultural teams and different time zones

  • Availability to travel regionally up to 50%

Learn more here: https://www.youtube.com/watch?v=G9HJfI2Iav0

#LI-MONICABOBOCEA

#LI-REMOTE

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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