Experience Inc. Jobs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

TravelBank, the modern and industry leading all-in-one business travel, expense, and corporate card system, is looking for a talented and driven Senior Product Designer.

At TravelBank, you will have the opportunity to work alongside an experienced management team and global partners in a startup environment within U.S. Bank. As a member of the team, you will be a driving force in the culture of our product team as well as having an immediate impact on the product we deliver to our customers. This specific position is on our growth and platform team, with a focus on building out features to grow and retain the TravelBank customer base.

TravelBank provides an award-winning business travel and expense system seeking to disrupt both the travel, expense, and card industries. In 2019, TravelBank was voted one of the Best Places to Work in the Bay Area. In 2021, TravelBank was acquired by U.S. Bank (NYSE: USB) to accelerate the bank’s payments strategy.

Responsibilities

• Thoughtfully and iteratively create innovative user flows, wireframes, prototypes, and detailed UI for the iOS, Android, and web applications, utilizing and expanding upon our design system

• Support the existing design strategy, while helping to shape the continued growth of the visual identity and design system

• Partner with product managers, developers, and project stakeholders on projects from conception to launch and beyond

• Serve as the dedicated designer within a sprint scrum team

• Incorporate stakeholder feedback, find creative solutions within technical constraints, and utilize user testing/usability findings in your designs

• Develop and maintain detailed information architecture and design specifications

• Give and solicit feedback from our designers to ensure a high quality experience for our customers

• Measure and enhance your designs based on feedback

• Ensure designs meet accessibility requirements and best practices

• Perform metrics analysis and general auditing post-launch to inform optimization efforts

• Guide and mentor junior designers

Basic Qualifications

• Bachelor's degree, or equivalent experience

• 6-8 years of industry experience as a product designer, user experience designer, or similar design-related role

• Portfolio or case studies demonstrating user experience and visual design work

Skills/Experience

• Good knowledge of user-centered design principles

• Expertise in Figma, JIRA, and other design related software

• Experience working on web apps, and designing for iOS and Android in a scrum environment

• Proven experience working on several complex projects simultaneously

• Experience documenting interaction details and design specifications, and performing design QA of the implemented product

• Experience running remote user tests with online tools

• Attention to detail and good organizational skills

• Ability to work both independently and collaboratively on various design projects

• Strong communication, facilitation, and presentation skills

• Familiarity with WCAG and accessible design best practices

• Ability to be a guiding and mentoring influence to junior designers

• Willingness to travel

• Experience designing features with a platform and/or product-led growth focus is a plus

• Familiarity with agile scrum methodology is a plus

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.