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MacDonald-Miller Controls Service Technician in Portland, Oregon

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better (https://www.youtube.com/watch?v=kgRR2NNfNKQ) . As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1500 employees across 15 offices, there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction (http://macmiller.com/projects/) . Our clients trust their toughest projects with our integrated teams, including: 

  • New construction – Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices 

  • Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies 

  • Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response 

  • Building performance – Control systems, fault detection, energy services and remote monitoring 

People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: (https://macmiller.com/mm-culture-values/)

  • Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.

  • Dedication (https://macmiller.com/sno-king-ice-arena/) – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.

  • Safety (https://macmiller.com/djc-oregon-hard-hat-safety-awards/) – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.

  • Community (https://macmiller.com/washingtons-best-workplaces/) – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.

  • Innovation (https://macmiller.com/425-business-magazine-mlab-feature/) – We are committed to continuous, creative problem solving (https://macmiller.com/multi-trade-rack-innovation/) . Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.

  • Fun! (https://www.youtube.com/watch?v=UZx6e6RcArg) – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.


Controls Service Technician: This is where you come in.

We’re looking for a Controls Service Technician to work directly with the Controls Service Manager. You will be expected to learn Service Controls Technicians' accountabilities and meet performance standards set by management and to comply with all company policies, procedures, beliefs and values. In return for achieving aggressive goals, you’ll get rewarded with more to own, a ton of growth opportunities, and more freedom than you’ve probably ever had.

Top deliverables in the first year to be a hero:

  • Efficiently Complete service calls and preventative maintenance on existing controls systems.

  • Maintain knowledge of all aspects of HVAC including design, production, refrigeration, controls and service.

  • Consult with customers regarding problems or issues discovered while servicing their boiler and provide them with a record of services performed.

  • Promote, maintain and enhance new and existing customer relationships.

The Controls Service Technician role reports to Area Operations Managers on collaborative teams working on a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and functions within the organization.

Your Background: What kind of person will thrive in this role?

You should have…

  • A track record of understanding of air-conditioning principles, systems and commercial HVAC mechanical equipment.

  • Expertise in job site safety requirements, i.e. WISHA/OSHA, OROSHA/OSHA, and be committed to safety.

  • A two-year degree or other education or experience by which a reasonable understanding of HVAC and control systems with an emphasis on direct digital control systems has been gained.

And everyone you work with should describe you as…

  • Having top-notch customer service

  • Passionate with a can-do attitude

  • A great problem solver

And you should be motivated by…

  • Being a part of a rapidly growing company on a highly skilled team and providing the highest level of expertise and customer service to the Pacific Northwest

  • Empowering yourself to learn how to do something. If you need a ton of handholding or a micro-manager boss, this is not the place for you

  • Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year

  • Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel


This position is open to union and non-union candidates. Benefits offered depend on your union status.

Compensation: paid in accordance with the union wage scale.

MacDonald-Miller Facility Solutions presently provides Non-Union employee coverage for:

  • Medical, dental, vision for employees (coverage available for dependents for shared premium).

  • 401k retirement plan including Company matching.

  • Vacation and Sick Compensation (PTO), and Holiday Pay!

  • Disability income protection including short term and long-term disability.

  • Employee and dependent life insurance.

  • Wellness Program.

  • Employee Assistance Program.

Union employee benefits are determined by Union Collective Bargaining Agreements.

Where you will work

Our Portland office (12911 NE Airport Way, Portland OR, 97230) which is 5 minutes from the Portland Airport and Cascade Station and not far from the Downtown corridor, in the heart of the city buzzing with indie boutiques and a creative dining scene ranging from eclectic food trucks to high-end seafood bistros.

Interested in learning more?

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.