Experience Inc. Jobs

Job Posting End Date: February 06

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Director of Small Business Sales Talent Onboarding is responsible for driving a successful and repeatable onboarding process for new Small Business Sales Consultant Associates (SCAs) and recently rolled out Small Business Consultants (SBCs). This includes accelerating SCA/SBC understanding of what we sell (products, services, capabilities), and our How-To-Win (HTW) strategies. The incumbent will advance SCA/SBC knowledge of the Small Business “sales machine”, educating and consulting on how the sales process works including how to leverage critical support tools (SFDC, APT, Pools, etc.). The Director will advise on how to best run individual blocks of business, through the use of proven sales practices (WILOs, follow up techniques, etc.). This Small Business Sales leadership position will consult SCAs/SBCs on how to present to the market, including soft skills, position, follow through, etc. This position will be responsible for driving the strategy behind a comprehensive process to train, educate, and prepare an SBC for production delivery early in their tenure.

This role can be located in a current Hub, Field Office, or remote location.

Principal Duties and Responsibilities

• Responsible for providing managerial training and onboarding support for all SCAs during the defined training program

• Serve as a mentor and SME for recently rolled out SBCs, providing guidance on how to apply training principles to specific broker and client interactions

• Assist and coach SCAs/SBCs in translating product design, benefits, and application to successful line placement and premium generation in the market

• Perform stand & delivers and role-plays with SCAs/SBCs highlighting consultative selling approaches, Unum differentiators and value propositions, and high value responses to objections

• Demonstrate best practices relative to new broker interactions, activity generation, DILOs/WILOs, and territory management

• Drive regular huddles/interactions for all SCAs and recently rolled out SBCs, with a goal of reviewing actual business scenarios for discussion and best practices (ex. pricing, pool management, new broker calls, etc.)

• Partner with the Learning and Development team on improvements to the training curriculum, with a focus on SCA comprehension and effective utilization of learning/principles

• Serve as the managerial conduit between the SCA, the training team, and the Sales Director, sharing feedback on training evaluations, opportunities for development, etc.

• Complete SBC milestone evaluations and review with Sales Director to identify strengths and development opportunities

• Partner with Sales Directors, SB Leadership, and the L&D team on the sales internship program, including talent evaluation and potential for transition to a Unum sales role

• May perform other duties as assigned

Job Specifications

• Bachelor’s degree with 7+ years relevant experience preferred

• Prior experience in ancillary benefits sales preferred, proficient with Unum products, the sales/distribution process, Broker relationships/management, and closing cases

• Proven track record of personal success in sales generation, training, or process management

• Ability to manage numerous priorities with the ability to synthesize feedback, coaching, and guidance to sales professionals

• Licensed to solicit insurance or the ability to obtain insurance license within 60 days

• Demonstrated ability to coach and mentor new sales professionals

• Ability to successfully communicate and collaborate with internal and external partners, with a focus on persuasion, influencing, and motivation

• Demonstrated experience with sales process evaluation, improvements, and focus on efficient production

• Strong experience with broker and client viewpoints/priorities, issue resolution, and techniques to drive overall satisfaction and growth

• Energized by helping new sales professionals grow and succeed

• High energy, enthusiasm, and passion for the employee benefits industry

• High capacity for work, adaptability, and resilience is a must

• Expert skills with MS Word, Excel, Powerpoint, and Excel

• Existing remote employees are eligible to apply*

This role can be located in a current Hub, Field Office, or remote location.

#LI-EE1

IN

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$89,900.00-$169,900.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.