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Siemens Factory Automation Field Service Engineer in Portage, Indiana

Position Overview

Siemens Industry - Customer Services Division is searching for a Factory Automation Field Service Engineer to perform field service, engineering, troubleshooting, preventative maintenance, and commissioning activities for Factory Automation Systems in various industrial and utility facilities. Position will be home office based, located in the Mid-West/Chicago area. Equipment knowledge to include the following: S7-classic, TIA-portal, Safety PLC, WinCC (flex, Comfort, and SCADA) various communications protocols (Profibus/Profinet/Wireless) and Siemens HMI systems,

  • Guides and performs on-site technicaland operational support in the development, installation, maintenance andtroubleshooting of Siemens Factory Automation equipment , and systems of a complex nature.

ยท This position is accountable for the fulfillment of Service Contracts to regional Customers, and for Service to Customers on a Break / Fix, Demand Service need.

  • ThisFA Field Service Engineer will work in the Customer Service Business Unit,Factory Automation area of Field Service reporting to the Operations Managerfor Factory Automation Field Service.

Responsibilities

  • Overall responsibilityin this role is to perform direct Field Service and support functions toCustomer sites, to assist other Field Engineers with large tasks, and to providestartup and commissioning support to the Projects team(s).

  • Applies creative andadvanced skills to resolve complex problems not covered by existingprocedures or practices.

  • Specific job tasks andfunctions.

  • Ensure safe jobpractices are being followed, filing Daily Safety Brief form before workbegins each day.

  • Provide scheduled andemergency support remotely or onsite, and provides 2nd and 3rd level usersupport

  • Perform s/w versionupdates for on-site customers.

  • Complete broad scopeof product and systems support including configuration, installation,commissioning, maintenance, troubleshooting and evaluation of customerequipment, systems, and applications.

  • Integration ofcomputer hardware and software.

  • May managesub-contractors and monitor delivery.

  • Program customer requestedsystem changes in function blocks, Sequential Function charts, Ladder logic,graph, and statement lists.

  • Ensure backup(s) and archivesof client systems are kept current.

  • Develops and submits dailyfield reports covering all job activity.

  • Guides themaintenance of Siemens Factory Automation Control systems, testequipment, calibration items, etc.

  • Will assist in the planningand estimating of labor categories, rates, material dollar costs,transportation expenses and per diem rates to help with the completion ofproposals.

  • Guides training ofcustomers to maintain and adjust complex equipment.

  • Guides the review of taskplans, drawings, and installation schematics and provides continualguidance throughout task duration.

Required Knowledge/Skills, Education, and Experience

  • BS/BA in engineering,computer science, Industrial Controls or other technical field. Certification may be required in someareas.

  • 4-6 years ofsuccessful experience in related field and successful demonstration of KeyResponsibilities and Knowledge as presented above. Advanced degree MAY besubstituted for experience, where applicable.

  • 50-75% travelrequired.

  • Experience with SiemensFactory Automation, TIA-portal

  • Good troubleshootingand interpersonal communication skills required.

  • Knowledge of PLC(s), Controlsystems, theories, applications, and automation principles and concepts.

Preferred Knowledge/Skills, Education, and Experience

  • Experience in the Industrialmanufacturing industry is preferred.

  • Knowledge of Siemens FactoryAutomation and networking is preferred.

  • Siemens Drives experienceis a plus

  • German language skillis a plus.

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Organization: Digital Industries

Company: Siemens Industry, Inc.

Experience Level: Mid-level Professional

Job Type: Full-time

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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