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Senior SQPE Specialist

Join Cleveland Clinic Tradition Hospital's team of caregivers that provide top-quality patient care to the communities in and around Port St. Lucie. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers services in a wide variety of specialties to meet community needs. You will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.

The Senior SQPE Specialist directs safety, quality, and experience work within assigned scope of responsibility.

A caregiver in this position works 8:00am-5:00pm.

A caregiver who excels in this role will:

• Manage performance improvement regarding SQPE with all departments providing patient care.

• Act as an accountable partner for all clinical areas within their areas of responsibility.

• Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff.

• Act as the primary resource for staff to facilitate overall operations of programs.

• Develop meaningful quality assurance activities with clinical leadership to establish when a deviation in standard practice has occurred.

• Analyze performance data and participate in improvement strategy development.

• Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care.

• Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation.

• Develop and assure processes to monitor performance and identify where intervention is needed.

• Incorporate regulatory and accreditation standards into improvement activities around SQPE.

• Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance.

• Incorporate enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations.

• Drive continuous improvement activity around quality, safety and patient experience priorities and coordinates improvement projects.

• Facilitate dashboard reviews, data analysis and decision-making from data. Identify and address root causes to lead to sustainable improvement.

• Act as a champion for continuous improvement utilizing the Cleveland Clinic Improvement Model.

• Lead projects leveraging advanced continuous improvement and project management tools.

Minimum qualifications for the ideal future caregiver include:

• Master's degree in nursing, Healthcare Administration, Business, Engineering, or related field

• Must maintain a minimum of two (2) of the following certifications:

• Certified Patient Safety Professional (CPPS)

• Certified Professional in Healthcare Quality (CPHQ)

• Healthcare Accreditation Certification Program (HACP) or Certified Joint Commission Professional (CJCP)

Preferred qualifications for the ideal future caregiver include:

• Process Improvement Certification preferred:

• Lean, Six Sigma, etc.

• Certified in Infection Control (CIC)

• Certified Patient Experience Professional (CPXP)

• Registered Nurse.

• Eight years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experience.

• Previous experience in working with Joint Commission, HFAP, CMS (Centers for Medicare and Medicaid: Government agency that provides reimbursement for accredited trainees) surveys process preferably in a leadership/coordination role.

• In-depth knowledge of patient safety best practices, joint commission standards, and conditions of participation.

• Clinical experience preferred and will offset three years of experience requirement in SQPE.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Ability to communicate and exchange accurate information.

• Ability to perform work in a stationary position for extended periods.

• Ability to work with physical records or operate a computer or other office equipment.

• In some locations, ability to travel throughout the hospital system.

• In some locations the ability to move up to 25 lbs.

Personal Protective Equipment:

• Follow standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $36.80

Maximum hourly: $56.13

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities