Job Information
FairBridge Inn & Suites Front Desk Agent in Ponderay, Idaho
This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2203453
This position is responsible for conducting all shift related duties while providing guest service at the hotels front desk. Audit responsibilities include nightly balancing duties, daily paperwork and shift reports. While completing these duties, the Guest Service Agent will attend to guest needs such as guest check-in/check-outs, reservations, multi line phone and attending to guest questions and needs. Process guest registration and collect payment. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed. Communicate all pertinent shift information to General Manager and other desk staff. Maintain and clean the lobby and guest bathroom as needed.