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Ferguson Enterprises, LLC. Inside Sales Call Center (Onsite) in Pomona, California

Job Description:

Inside Sales Call Center (Onsite)

We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with us. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today.

Ferguson is currently seeking the right individual to fill an immediate need for an Inside Sales Call Center Representative


  • Workhand-in-handwith Outside Sales associates bydetermining customers’ needs and recommending appropriate products andsolutions.

  • Ensuring the delivery of personalized customer service through timely quotations and accuratesalesorders

  • Coordinate deliveries with the warehouseand answer sales calls for general information, addressing and resolving customer concerns orquestions.

  • Handle a large volume of phone calls per day


  • Plumbing and or Commercial/Mechanical experience preferred

  • Prior sales or customer serviceexperience isrequired.

  • Exhibit strong aptitude for sales and a desire to sell/ upsell

  • Highly motivated,able to meet deadlinesand customer service orientedwith ability to build relationships

  • General computer skills including Microsoft Office

  • Ability to learn quickly   


Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection and retirement savings.  Ferguson offers a competitive benefits package which includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal and holiday), employee assistance programs, associate discounts, community involvement opportunities and much more!


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson is a top-rated national wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes far beyond the plumbing industry. We're a diverse distributor with business in multiple industries including waterworks, fire and fabrication, HVAC/R and more. Our customer-first approach has contributed to our growth from a local distributor to a national company with nearly $17-billion in annual sales. With more than 27,000 associates at over 1,400 locations, we take pride in providing world-class products and services to our customers.