Job Information
Arkansas Department of Workforce Services Workforce Education Development Coordinator in POCAHONTAS, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4315118
The Workforce Education Development Coordinator will serve as a course and program developer, curriculum developer, and a liaison to business and industry. The position requires excellent customer service skills, networking, and the ability to monitor and adjust classes and programs to meet customer needs.
Essential Duties and Responsibilities:
- The primary focus of the position is high-level customer service and responsiveness.
- Serve populations or audiences by effectively administering the delivery of educational events or classes
- Program management, including curriculum design, teacher recruitment, registration, customer service, course/events logistics
- Quality control, including needs assessments, designing learning environments, teacher training and evaluation
- Marketing, including market research, surveys, publicity and market analysis
- Finances and budgeting, including budgeting for upcoming courses/events, financial analysis and controlling financial figures
- Determine curricula and courses/events based on the interests of the population served
- Determine course titles, instructors, fees, locations, times and other logistics
- Determine prices, promotion expenses, production expenses and other guidelines/requirements
- Determine promotion methods and means for all programs developed
- Participate in other duties as assigned by the Executive Director of Workforce Training.
Knowledge, Skills, and Abilities:
To perform the job successfully, an individual should demonstrate the following competencies:
- Be proficient with the oral and written communication skills required for public speaking, presentation and negotiation.
- Possess interpersonal skills consistent with establishing and maintaining effective working relationships.
- Be organized and focused on adhering to schedules and finance management.
- Be friendly and people-oriented, demonstrate a willingness to pitch in to get a job done.
- Be flexible in meeting work priorities; to work independently and as a team member.
- Interact successful with various levels of personnel within and outside the college, able to develop and present materials, interpret technical and detailed guidelines, policies, and procedures and simultaneously manage multiple issues and projects