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CVS Health Sr Mgr, App Dev (IC) - Pega (Cust Decision Hub) in Plymouth, Minnesota

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position SummaryJoin Fortune 7 CVS Health as a Sr. Manager of Application Development within the Shared Services and Advanced Technology Delivery (SSATD) organization. As an Applications Development Senior Manager, Pega Customer Decision Hub (CDH), you will collaborate with both full-time employees and contracted cross-functional resources to execute IT project work throughout the various phases of the SDLC for a number of initiatives that will range in size and complexity. This role will also be responsible for application stability, to maintain the corporate goals of system up-time.Required Qualifications

  • 7+ years of experience in Pega, candidates with Pega CDH experience are strongly preferred

  • Certified Pega Lead System Architect

  • Minimum 3 years of experience working with Pega CDH v8.8 and in leading design, elaboration and implementation of business processes, strategies, rules, Analytical models (Adaptive, Predictive, VBD), Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on), Customer interaction history, Profiles, Journeys, identification and matching.

  • Minimum 3 years of experience in leading class structure/hierarchy/use case design and data model to extend Pega framework(s).

  • Minimum 3 years of experience in creating new treatment groups, classes, properties, data elements within Pega.

  • Minimum 3 years of experience in evaluating impact of change requests to logic and updates the design document as necessary.

  • Minimum 3 years of experience in building/updating Decisioning components (decision table, scorecard, filter, strategy set, switch, and ranking), updating Decisioning strategies and design

  • Minimum 3 years of experience developing custom systems integration solution components as dictated by business requirements

Preferred Qualifications

  • Working experience and skills required to apply design principles of decisioning strategies, Next Best Action and Predictive analysis.

  • Working experience in APIc (Azure) integration, file storage and secure file transfer technologies.

  • Experience in Agile methodology with preferred experience in SAFe methodology delivering solutions within the structured time frame.

  • Hands-on testing experience within Pega 8.x platform(s).

  • Working experience in working with the teams to perform deployment and code-merge activities.

  • Strong communication and collaborative skills and experience working with business and technology teams

  • Experience working in onshore/offshore support model collaborating work with offshore teams.

  • Experience working with GitHub, RTC, automation tools.

  • Minimum 3 years of experience working with PostgreSQL, Oracle, IBM DB2 and other database types.

  • 1-3 years of experience and working knowledge in SalesForce Marketing/Service cloud

  • 1-3 years of experience and working knowledge in APIc (AWS), Benz (AWS), Braze (SaaS) technologies and authentication protocols.

  • Experience in IVR Technologies like AYAYA, CISCO, Chatbot etc


Bachelors in Computer Science, Software Engineering or Information Technology or equivalent combination of education and experience (2 yrs experience with 2 yr Associate degree and 4 yrs experience with HS/equivalent).

Pay Range

The typical pay range for this role is:

$120,750.00 - $240,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.