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The Operations Quality Engineer will support, plan, manage, and execute Quality Operations activities to support the manufacturing. Quality Operations Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality-related activities during product development, product release, production start, and series production. Coordinate analysis of products in response to customer complaints, initiating rapid corrective measures and establishing permanent corrective actions to improve processes, services, and products.

Responsibilities:

∙ Analyze, solve and control production quality problems on time to meet the customer requirements.

∙ Coordinate Production Part Approval Process and provide documents to customer.

∙ In charge of Measurement System Analysis and Statistical Process Control for key processes.

∙ Ensure a smooth and timely launch of new and changed products.

∙ Coordinates customer returns and uses Sensata tools to provide frequent status updates to affected customers.

∙ Work effectively with test, design, product and planning engineers, regional quality engineers, planners, technical sales representatives and marketing representatives to solve customer challenges and provide answers.

∙ Key participant in project teams to ensure a successful launch of new products.

∙ Initiating improvement proposals serving cost of quality, turnaround time and quality of production.

∙ Train and manage technicians and inspectors to make sure corrective actions are being implemented and operators follow-up.

∙ Establish and follow procedure for control on non-conforming parts in production.

∙ Facilitate Risk Management process in compliance to appropriate external standards and corporate policies.

∙ Lead customer quality issue resolution.

∙ Work with customers to understand their specific requirements and then draft plans to fully satisfy their requirements.

∙ Work with Production sites to drive manufacturing improvements.

Experience & Qualifications:

∙ A university degree or relevant working experience in production company.

∙ Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.

∙ Strong communication and organizational skills.

∙ Good working level of MS Office and Excel.

∙ Good working level in English Language.

∙ Considered very strong advantage - knowledge in 8D processes, Automotive standards (e.g. IATF 16949) and 5 Core Tools awareness.

Smarter Together

• Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

• As OneSensata, we are working together to make things work together

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Sensing is what we do.

In fact, our name Sensata comes from the Latin word sensate for ‘those gifted with sense’. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.

Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission-critical sensors, electrical protection components and sensor-rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 19,000 employees and global operations in 15 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.

Learn more at sensata.com and follow Sensata on LinkedIn (https://www.linkedin.com/company/sensata-technologies/) , Facebook (https://www.facebook.com/SensataTechnologies) , Instagram (https://www.instagram.com/sensatatechnologies/) and X (https://twitter.com/Sensata) .

Note to applicants for positions in the United States:

• Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other basis protected by federal, state or local law.

• View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its supplement (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

• Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

If you are an individual who requires a reasonable accommodation in connection with the hiring process and/or to perform the essential functions of the position for which you applied, please make a request to the recruiter or contact accommodations@sensata.com

Diversity Statement

We are dedicated to ensuring our employees feel a sense of belonging (https://www.sensata.com/sites/default/files/a/Sensata%20DEI%20Policy%20FINAL.pdf) and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.

Note to applicants for positions in the United States:

Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm and its supplement https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf