Experience Inc. Jobs

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Product Delivery Manager - Vice President in Fraud Risk, you will interact with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions. You will coordinate with area product leads from initiation through implementation, communicating and coordinating with stakeholders across the firm to work toward the best possible outcomes. You are both customer and execution focused and equally passionate about solving business problems through innovation and modernization. If you possess strong project management and communication skills and enjoy managing a product roadmap with multiple stakeholders, you may want to keep reading.

Job Responsibilities

• Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization

• Work with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap

• Establish and maintain strong working relationships with project workstream leads, business stakeholders, Technology, Operations, peers, subject matter experts and others.

• Operate as the voice of the area product, producing or contributing to various reporting needs, and facilitating meetings at the business, operational and project levels; has the ability to frame messages for different audiences and \"tell the story\"

• Ensure project tracking and documentation is maintained; ensure Product adheres to CCB Agility control guidance.

• Drive project and process methodology, data governance and CCB agility control standards consistency and maturity across the team

• Influence a culture of community and inclusivity across the team and department

Required qualifications, capabilities, and skills

• Bachelor's degree

• Experience in product management for either fraud detection or authentication, and a strong knowledge of current digital banking trends

• Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Jira Align, etc.)

• Advanced/strong client experience skills across a large scale highly matrixed organization with ability to influence and drive product alignment using customer insights

• Understanding of data-driven product development

• Strong, clear, and concise written and verbal communications with ability to edit and prepare executive level communications with fast moving pieces of information.

Preferred qualifications, capabilities and skills

• Experience working with CCB Data Governance requirements

• Agile / Scrum certifications

• Financials - ability to develop and communicate product development business cases using financial models

• Experience working with globally distributed scrum teams a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans