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Luminator Technology Group NPI Technician in Plano, Texas


Department:  Manufacturing Engineering

Job Status: Full-time

FLSA Status:    Non-Exempt  

Reports To:  NPI ME Manager

Division:  Mass Transit

Amount of Travel Required: 0%

Work Schedule:   M-F

Positions Supervised:  0

Luminator Technology Group is a global leader in technology solutions that increase intelligence, safety, and efficiency for public transit operations. Delivering a universal portfolio of hardware and software solutions through well-known and well-established regional organizations, Luminator is a global company with a small-enterprise approach and commitment to customer success, serving customers in more than 85 countries, and employing nearly 1,000 people worldwide.

Luminator is a leading innovator in the design and manufacturing of communications and lighting products for more than 90 years in transit, rail, and aerospace industries. Luminator is seeking to fill our full-time NPI Technician role to join our growing and dynamic Manufacturing Engineering team where you will be an integral part of the team by providing valuable input as we work toward assessing and implementing goals and mission of the department and Luminator.

The successful NPI Technician candidate will be part of a team working to expand a strong and proven concept that has solid growth potential, with the opportunity to create substantial shareholder value. You will be responsible for performing advanced system level troubleshooting along with repairs to component level on mobile video, signage, and lighting products for Luminator's transportation partners.

Why Work at Luminator?

Luminator possess great company culture! We offer a competitive total compensation package, including annual incentives. We offer a generous PTO plan, plus 8 paid company holidays, and 3 floating holidays. Luminator offers a wide range of benefits, including healthcare, dental, vision, and 401k options as well as earning time off on your first day! In this role, you'll be part of a team that is building an inclusive and diverse culture of excellence! This role will be integral in setting the tone and culture at Luminator.


The successful candidate will have the ability to challenge the organization effectively, resolve problems, and willing to provide a hands-on approach in finding solutions. To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodation is available to qualified individuals with disabilities in performing the essential functions.

  • Provide support to suppliers and manufacturing plants to resolve technical issues related to the manufacturing of our products.

  • Provide technical support to the Engineering team and NPI Coordinators during the various phases of project execution.

  • Design test benches requested by the Engineering team and preparing the documentation for their manufacture.

  • Execute the assembly of the prototype units requested by the NPI coordinator.

  • Provide technical validation of the manufacturing documentation provided to ensure that it complies with the standard requested by the department.

  • Study time, motion, methods, or speed involved with maintenance, production, or other operational activities established to standard production rates or improvement efficiencies .

  • Read logs, product processing sheets, or specifications to verify records adhere to quality assurance metrics.

  • Verify equipment is operating according to quality assurance standards by observing worker performance.

  • Analyze information and evaluate results to choose the appropriate solution in resolving problems.

  • Document detailed instructions, drawings, or specifications to convey how devices, parts, equipment, or structures are to be fabricated, assembled, constructed, modified, maintained, or used.

  • Maintain ESD protected areas and all required charts.

  • Develop, design, or create new applications, ideas, relationships, systems, or products including artistic contributions.

  • Provide time and cost estimates on repairs.

  • Other job duties as required.


    The NPI Technician will be an experienced candidate who can successfully lead as a very hands-on NPI Technician to scale for additional growth and maximize potential.

    This candidate will possess:

  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Knowledge of practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • The ability to make precisely coordinated movements of fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • The ability to read and understand information and ideas presented in writing.

  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • The ability to see details at close range (within a few feet of the observer).

  • The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Conducting tests and inspections of products, services, or processes to evaluate performance.

  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Minimum 3 years of relevant experience in manufacturing.

  • Associate’s degree in electrical or electronics required. BA or advanced degree strongly preferred.


    The NPI Technician will prioritize and broadly execute the following:

  • Ability to communicate, both orally and in writing, complex technical issues in a clear, concise matter, to individuals with little or no technical background.

  • Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change along with having attention to detail skills.

  • Ability to prioritize and manage projects to ensure all deadlines are met is essential.

  • Ability to see details at close range (within a few feet of the observer).

  • Ability to use computers and computer systems (including hardware and software) to program, write software, setup functions, enter data, or process information.

  • The ability to tell when something is wrong or is likely to go wrong. It doesn't involve solving the problem, only recognizing that there is a problem.

  • The ability to apply general rules to specific problems to produce answers that make sense.

  • Ability to work independently and meet deadlines in a fast-paced team environment.

  • Ability to work efficiently and accurately with details and fluctuating work volumes.


    Plano is a city in the state of Texas, just north of downtown Dallas. It is a hub for many corporate headquarters and has been rated by Forbes as the safest city in 2011. Plano has many visitors, 80% of which are business travelers. The Preston Road area is home to major corporate headquarters of Fortune 1000 companies which have brought thousands of jobs to the area.

    Plano has two major space reserves: Arbor Hills Nature Preserve (200 acres) and Oak Point Park & Nature Preserve (800 acres). Bob Woodruff Park and Oak Point Park are connected by biking trails providing an abundance of outdoor recreation for families in Plano. These parks also include activities such as zip lining and Tarzan swings. They have five recreation centers that feature pools, dog parks, and amphitheaters for entertainment. This represents 84 parks. They feature an annual balloon festival every September that draws thousands.

    Collin College has two campuses in Plano. Southern Methodist University (SMU) and Dallas Baptist University also have campuses in Plano. There are 70 public schools and 16 private schools. Plano has more graduates than other comparable communities in Texas, graduating 93% of their classes, and score 18 percentage points higher than the same population in Dallas. Many graduate as National Merit Scholars.

    Plano is served by the Dallas Area Rapid Transit (DART). They provide commuter services via bus and light rail systems. The system is used by 1% of the population.

    As far as arts, culture, and entertainment, Plano is home to over 700 restaurants. There is a thriving downtown scene that is rated in the top ten within the country. This includes new office spaces as well as major retail establishments. Plano is a major, busy, bustling city and one of the best places in the United States to live.


    June 2022

    Luminator Technology Group Selected to Equip RTC Buses with On-board Video Surveillance (https://www.luminator.com/en-us/company-en-us/news-en-us/rtc-chooses-luminator.html)

    December 2021

    Luminator's Renew Air Treatment System Honored with 2021 ‘ASTORS’ Homeland Security Award

    November 2021

    Luminator Technology Group Speaking at APTA EXPO (https://www.luminator.com/en-us/company-en-us/news-en-us/luminator-technology-group-speaking-at-apta-expo.html)

    Luminator Technology Group intends to provide a safe and drug-free work environment for our customers and our employees, as a condition of employment Luminator Technology Group will require a negative drug screen as a pre-employment process due to working on or with federal contracts.

    It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.

    The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.

    Luminator Technology Group does not accept staffing agency candidates for our postings.

    All positions posted are required to be in office unless otherwise posted.

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