Job Information
Samsung SDS America Customs Entry Writer (EM6907) in Plano, Texas
Position Summary:
Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.
As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
The Customs Entry Writer supports Logistics Business Operations by ensuring that all assigned customs entry documents and related filings are processed accurately and in a timely manner in accordance with applicable regulatory compliance and company requirements.
To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com/en/logistics/logistics.html
Responsibilities:
Customs Documentation & Filing:
Process customs entry documents and filings, including ISF and Customs Entry, accurately and on time.
Review and distribute documentation to ensure compliance with regulations and participating government agencies.
Interact with Customs and other government agencies as needed to support compliance.
Client & Profile Management:
Maintain and update customer/importer profiles.
Provide timely responses to customer inquiries and status requests to ensure maximum satisfaction.
Notify management of customer complaints or entry discrepancies and suggest solutions to resolve issues.
Accounting Support:
Track and process duties, taxes, and payments on behalf of clients.
Issue invoices to customers or overseas offices and process payment requisitions.
Team Collaboration:
Support team members with accounts and day-to-day operations as needed.
Assist with the creation and maintenance of client Standard Operating Procedures (SOPs).
Compliance & Standards:
Adhere to all regulatory compliance standards and internal productivity procedures.
Ensure all processes align with company policies and government regulations.
General Support: Perform other duties as requested by management.
Requirements
High School Diploma or GED required; Bachelor Degree preferred
2+ years of Logistics, Freight, International Transportation, and Customs related experience
Ability to identify when escalation is needed to find a resolution on an existing problem
Ability to work in a fast paced environment
Ability to do multi-task to ensure daily brokerage operations are successfully completed
Ability to create and maintain professional relationships with customers
Possess excellent written and verbal communications and analytical skills
Possess strong cross-functional teamwork, collaboration and interpersonal skills
Detail oriented
Knowledge of US Customs and other Government Agency Requirements
Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook
Work Location: Plano, TX (Onsite)
Benefits
Samsung SDSA offers a comprehensive suite of programs to support our employees:
• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits
Samsung SDS America supports your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.