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Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Operational Risk Management Lead within the Compliance, Conduct and Operational Risk (CCOR) organization, you will serve as part of an independent second line of defense unit responsible for proactive identification of operational risks throughout the Firm. CCOR is committed to being a world-class leader in risk management, maintaining a system of strong controls, providing guidance and clear direction on key principles and proactively managing compliance, conduct, and operational risks. You will evaluate and identify control design and/or execution deficiencies of the first line's delivery of risk & controls framework, control integration & assessment, risk treatment & analytics, deep dive topic reviews as well as governance and reporting practices. You will need to be comfortable working with a wide range of stakeholders including senior management as well as maintain credible relationships across technology and control organizations. This position will provide oversight for Consumer & Community Banking businesses and functions.

Job Responsibilities

• Understand specific risk profile as assessed by the business and other controls to identify negative trends or potential control gaps. Identify thematic risk based on key risk/performance indicators.

• Provide an independent, objective view of the business and/or functional control environment, mitigation strategies and emerging risks.

• Challenge first line of defense controls and/or escalate and raise issues as appropriate.

• Assess and aggregate risks across different lines of business and present results to relevant stakeholders in CCOR and the business.

• Perform both independently and as a core team member, engaging line of defense and functional support colleagues across multiple disciplines (i.e. Technology, Compliance, Risk Management, Legal, Controls, etc.), exhibiting strong relationship management and negotiation skills.

Required qualifications, capabilities, and skills

• 5+ years of banking or equivalent experience

• Ability to analyze risk concentration areas, risk profiles, and leverage data from internal and external sources in order to comprehensively assess risk

• Bachelor's or Legal degree in relevant technical or quantitative fields (e.g. Finance, Accounting, Business, Economics, Computer Science, etc.) or comparable work experience required

• Strong written, verbal, analytical and problem-solving skills

• Ability to successfully communicate and influence management on all levels.

• Ability to work independently or with limited instruction.

• Demonstrated proficiency in MS Office applications (Word, Excel, PowerPoint)

Preferred qualifications, capabilities, and skills:

• Experienced professional with a strong background in operational risk, technology risk, compliance, control, or audit in the Home Lending Servicing area.

• Technical qualifications including understanding of data analytics, incident management, application testing, quality control, and change and release management

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans