Experience Inc. Jobs

Description We are looking for a meticulous Administrative Assistant to join our team in Plano, Texas. As an Administrative Assistant, you will be responsible for handling inbound calls, managing data entry tasks, and maintaining customer records. You will also coordinate with office employees and provide customer service via phone calls and emails.

Responsibilities:

• Handle all incoming calls and provide excellent customer service to callers.

• Perform data entry tasks with accuracy and efficiency.

• Maintain and update customer records, ensuring all information is accurate and up-to-date.

• Match customer names and account numbers as part of record-keeping tasks.

• Review reports and match tickets as needed.

• Utilize Microsoft Excel and Word to carry out administrative tasks.

• Coordinate with office employees, communicating in Spanish as needed.

• Handle customer inquiries and resolve them promptly.

• Manage email correspondence once this function is added to the role.

• Process and match invoices and statements in the absence of any accounting experience. Requirements

• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word

• Experience in answering inbound calls and managing inbound and outbound calls

• Bilingual in English/Spanish

• Accurate data entry skills with attention to detail

• Ability to manage email correspondence professionally and effectively

• Demonstrated ability to schedule appointments and manage calendars

• Excellent written and verbal communication skills

• Ability to work independently and as part of a team

• Strong organizational and multitasking abilities

• Demonstrated problem-solving skills and ability to make sound decisions

• Professional demeanor and strong interpersonal skills

• Ability to handle confidential information with discretion

• Proven ability to meet deadlines in a fast-paced environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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