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Midwest Machinery Co. Administrative Assistant/Service Advisor in Plainview, Minnesota

-Fields internal and external customer inquiries to the Service Department -Opens work orders as directed by the Service -Manager and maintains control until they are closed and invoiced Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager -Updates customer profiles using equipment, hours, or other information from the customer work orders -Prepares warranty and/or product improvement claims and forwards to Central Warranty Administrator -Assist in loading and unloading of customer equipment -Interacts in a positive and respectful manner with customers and fellow employees -Receives visitors and telephone calls in a pleasant and efficient manner ensuring these individuals are directed to the proper parties within the dealership -Prepares bank deposits and balances cash receipts -Records standard accounts receivable entries on a daily and monthly basis -Submits accounts payable invoices to Accounting Department -Maintains accounts receivable records/data base records -Distributes mail and maintains dealership files -Prepares outgoing mail -Drafts and types standard letters and memoranda as requested and prepares documents for distribution -Provides administrative support to the sales, parts, and service department -Orders office supplies for location personnel -Collect sales tax exemption forms and forward to Accounting Department