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National Oceanic and Atmospheric Administration Computer Operator in Plainsboro, New Jersey

Summary This position is located within the Department of Commerce (DOC), National Oceanic and Atmospheric Administration (NOAA), Office of Oceanic and Atmospheric Research (OAR), Geophysical Fluid Dynamics Laboratory (GFDL) with one vacancy located in Plainsboro, NJ. This position is also announced under vacancy number OAR GFDL-24-12544448-ST, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both. Responsibilities As a Computer Operator, you will perform the following duties: Operate a variety of computer equipment and related auxiliary and peripheral devices to process a wide range of scientific applications and related programs. Monitor system's status and performance, observe and respond to system's messages, and define, isolate, and resolve equipment and operating failures and malfunctions. Monitor and facilitate the operation of the physical plant, assist with correction of mechanical failures, maintain the plant, and prevent the disruption of vital services according to National Oceanic and Atmospheric Administration (NOAA) and Geophysical Fluid Dynamics Laboratory (GFDL) policies. Monitor, troubleshoot and escalate High Performance Computing (HPC) issues to system and vendor staff. Troubleshoot user issues, respond to Help Desk tickets, keep users informed of resolution progression, triage and investigate tickets for users as they come in. Comply with vendor and manufacturer preventative maintenance requirements and use system management tools to ensure proper work methods are being followed in order to maximize operational efficiency. Support IT Staff with various tasks and non-interference projects as well as system deployments and routine maintenance such as patching, updates, etc. Requirements Conditions of Employment This position will be filled under the DOC Alternative Personnel System (CAPS). This system replaced the Federal GS pay plan and structure. Under CAPS, positions are classified by career, pay plan, and pay band. The ZT-3 is equivalent to the GS-09/10. Key Requirements: Applicants must be U.S. Citizens. Suitable for Federal employment, as determined by background investigation. More requirements are listed under Qualifications and Other Information. Must be registered for Selective Service, if applicable (www.sss.gov) NOTE: A one-year probationary period may be required. Payment of relocation expenses is not authorized. This position is not in the bargaining unit. A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system. PHYSICAL REQUIREMENTS: This position has physical requirements. Must be able to participate in prolonged bending, stooping, and lifting up to 50 pounds to facilitate shipping & receiving. CONDITION OF EMPLOYMENT: Incumbent will be required to work on a 24/7 rotating shift. Qualifications Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy EDUCATION: There is no positive education requirement for this position. SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the ZT-3 or GS-09 level: SPECIALIZED EXPERIENCE: One full year (52 weeks) of specialized experience equivalent to the ZT-2 or GS-08 in the Federal service. Specialized experience MUST include all of the following: Monitoring the operations of computer systems to identify problems, run diagnostic software routines, or realign equipment interconnections; Providing response to user requests for information and assistance; and Resolving equipment and operating failures and malfunctions. Education Substitution of education for specialized experience is not applicable to this vacancy. Additional Information CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition CTAP applicants MUST submit the following documents: A copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice). A copy of your SF-50 "Notification of Personnel Action", noting current position, grade level, and duty location; A copy of your latest performance appraisal including your rating; and Any documentation from your agency that shows your current promotion potential. ICTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; A copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc; A copy of your latest performance appraisal including your rating; and Any documentation from your agency that shows your current promotion potential. NOAA participates in e-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. The Department of the Commerce (DOC) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission. THE FEDERAL GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

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