Experience Inc. Jobs

Payroll Specialist Job Opportunity in Berkshire County Salary: \$20.19/hr - \$21/hr Hours: Mon-Thurs: 8-4, Fri: 8-3 (30 min lunch, 36.5hr work week) Position Type: Temp-to-Hire Description: - Responsible for all aspects of quality client service. Contacts and assists clients with payroll input; verifies totals and resolves client issues. - Maintains assigned base of payroll clients on software products in order to meet client payroll, Human Resource, and employee benefit service needs. - Contacts clients daily according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments. - Inputs all payroll-related data necessary to process and meet appointed schedules. - Reports, as required by schedule, to retirement agencies, workers comp agencies and state agencies (new hire reporting). - Provides quality client service to maintain a high rate of client retention. - Maintains knowledge of the payroll processing system and changes in wage and tax laws to develop a trusted relationship with our clients. - Corresponds with federal, state, and local tax agencies on behalf of clients to resolve problems. - Maintains client files to ensure efficient operation and improved client service. - Researches and resolves client and system problems to ensure accurate payroll reports and tax returns. - Establishes and maintains a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image. Requirements: - Bookkeeping, Payroll, accounting experience preferred. Banking background or other financial services background will be considered - Minimum of 2 years office experience with a proven facility in data entry, customer service, and problem resolution required. - Capable of performing, understanding, and explaining to clients payroll and tax computations.