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Starbase Technologies Lead Inside Sales Engineer in Pittsfield, Massachusetts

Contributing to the continuing growth and success of Starbase, the Lead Inside Sales Engineer will be integral to expanding existing sales and nurturing new targeted growth accounts. We are seeking an experienced sales professional with 5-10years proven experience in Machine-Shop, Tool & Die, and/or Production Injection Mold & Tooling industry. Subject to the supervision of the Sales Director and President, the Inside Sales Engineer shall... Grow and maintain ownership of key existing customer accounts. Provide leadership and direction for the Company's technical proposals to customers Develop quotations and proposals that provide the greatest value to customers -Accurately determine the Company's cost for products and services -Implement pricing strategies that return the greatest gross margin to the Company Understand customer needs and requirements that strengthen the overall Long Term Value of accounts Collaborate with industry partners to expand pipeline opportunities and close deals. Apply standard work procedures and assure accuracy and timeliness in all areas of responsibility Know the ins and outs of the plastic injection molding industry and contract manufacturing processes. Work internally with production teams and other departments to verify project schedules and capacities for maximizing workflow and throughput of a dynamic shop environment. Represent the "Voice of the Customer" during weekly internal Production meetings. Contribute to ongoing CRM and customer engagement improvement programs. Manage project kick-off's and support ongoing project management for customer reports and schedule updates, as-needed. Uphold the Quality Policy of the Company and comply with associated procedures Roll up your sleeves attitude Team Player that performs under pressure and can work well with others. Ability to resolve complex issues efficiently, and always focused on customer experience. SKILLS AND COMPETENCIES REQUIRED: At least 5-years experience wit inside capital equipment sales, preferably within tooling, machining, or injection mold industry Working knowledge of the standard processes and documentation requirements required by ISO standards Excellent written and communication skills and fluency in English Proficient in Microsoft office applications (including Word, PowerPoint, Excel) Experience with customer negotiations, conflict resolution and program management best practices. Highly committed to quality & detail-oriented documentation and reporting Problem solver, proactive planning to meet changing regulatory requirements Ability to independently plan, organize, co-ordinate, manage and execute assigned tasks Direct, proven experience with Tool/Die manufacturing or injection molding quoting desired Job Type: Full-time, Contract-To-Permanent Virtual: No. Onsite mandatory Training Available (Yes): Existing veteran sales force available for training and onboarding. Pay: $25.00 min./hour depending on experience and track-record Bonus available contingent on targets Schedule: 10-hr days / Monday to Thursday Friday flex time, as necessary Work from Home, remote (post onboarding, as approved by leadership)