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Carnegie Mellon University Senior Child Protection Operations Specialist/ Child Protection Operations Specialist –The Office of Human Resources in Pittsburgh, Pennsylvania

Description Carnegie Mellon University is committed to providing a safe and secure environment for all minors involved in any programs or activities conducted on university premises, as well as any off-campus programs or activities sponsored by the university. We are seeking a Senior Child Protection Operations Specialist or a Child Protection Operations Specialist to join our team. In this role, you will be responsible for maintaining the processes and procedures which ensure that university functions that involve minor children are conducted in compliance with requirements outlined in the Policy on the Protection of Children in Carnegie Mellon University Programs, Activities and Facilities and Pennsylvania Act 153. You will be responsible for developing and conducting educational programs to help university faculty, staff and students understand the policy and best-practices for working with minors on campus and for communicating and collaborating with the university community and other university offices. Core responsibilities include: * Assisting in finding opportunities for continuous process improvement. * Collaborating with the Office of the General Counsel, Enterprise Risk Management and other university offices to discuss questions that arise in response to Act 153 and University Policy compliance. * Developing, maintaining and reviewing procedures and protocols for daily operations including standard operating procedures. * Facilitating clearance processing for individuals participating in CMU-affiliated programs. Providing information to programs/coordinators about clearance requirements and processing. * Identifying and synthesizing issues within operation as it relates to governance, policy, procedure, and systems. * Providing responsible parties and other partners with requirements and resources and/or connections, as needed to support operations. * Providing training sessions or presentations to CMU-affiliated organizations or departments. Topics include but are not limited to mandatory reporting of child abuse, maintaining safe boundaries with minors, best-practices when working with minors, programmatic planning sessions, CMU Policy requirements, and facilitation of child protective clearances. * Determining solutions to operational problems that arise. * Other duties as assigned Additional responsibilities may vary depending on the level in which the person is hired and include: Senior Child Protection Operations Specialist: * Assisting in managing the minor programs advisory council. * Identifying ways to improve policies and procedures * Independently addressing more complicated issues and proposing solutions to management. * Leading in the ongoing management and maintenance of systems to support operations. * Preparing data and analysis to provide to management and university partners. * Routinely making decisions independently, such as prioritizing work of self and others, responding to issues and questions, and interpreting policies. * Supervising others. Child Protection Operations Specialist: * Assisting in the ongoing management and maintenance of systems to support operations. Collaborating with university offices to troubleshoot and develop resolutions. * Assisting with Program Registration and Evaluation. * Collaborating and corresponding with university departments which may be coordinating or running CMU-affiliated programs for minors to assess program needs in accordance with Act 153 and University Policy. * Providing supervision and guidance to student worker. Qualifications: * Bachelor's degree required * At least 1 year of relevant experience for Child Protection Operations Specialist and 3 years of relevant experience for Senior Child Protection Operations Specialist * Prior experience working with PA Child Protection Clearances (Act 153) highly desired * Background in a compliance-related field highly desired * Proficiency in Excel highly desired Flexibility, excellence, and passion are vital qualities within Human Resources along with the ability to work in a highly collaborative and dynamic work environment. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity respect, and inclusion. Further, we are also looking for individuals who share our values and who will support the mission of the university through their work. In short, we are looking for someone whose “heart is in the work”. You should demonstrate: * Strong knowledge of PA Child Protection Clearances and applicable laws and regulations * Exemplary service orientation with the ability to support clients at all levels of an organization and proven dedication to going the extra distance to ensure employee/customer expectations are met * Critical thinking skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to basic to semi-complex problems * Effective verbal and written communication as appropriate for the needs of the audience * Proven record of success in developing and maintaining constructive and harmonious working relationships with a diverse group of backgrounds and in working with difficult or sensitive situations which require a high degree of professional and interpersonal acumen * High attention to maintaining strict discretion and confidentiality * Ability to work under pressure with frequent interruptions, meet inflexible deadlines, handle multiple tasks, and effectively manage day-to-day activities all while producing high quality and accurate work Requirements: * Background check * PA Child Protection Clearances (Act 153) Are you interested in this opportunity with us? Please apply. Please include a resume and a cover letter with your application. More Information: Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. A listing of employee benefits is available at: www.cmu.edu/jobs/benefits-at-a-glance/. Statement of Assurance: https://www.cmu.edu/policies/administrative-and-governance/statement-of-assurance.html Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Job Function: Human Resources Primary Location: United States-Pennsylvania-Pittsburgh Req ID: 2016079 Time Type: Full Time Minimum Education Level: Bachelor's Degree