Job Information
Commonwealth of Pennsylvania Revenue Field Office Clerk Seasonal Tax Service Positions (Pittsburgh Office) in Pittsburgh, Pennsylvania
Revenue Field Office Clerk Seasonal Tax Service Positions (Pittsburgh Office)
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Revenue Field Office Clerk Seasonal Tax Service Positions (Pittsburgh Office)
Salary
$15.88 Hourly
Location
Allegheny County, PA
Job Type
Non-Civil Service Seasonal Full-Time
Department
Department of Revenue
Job Number
N-2022-38087
Closing
5/6/2023 11:59 PM Eastern
Job Code
00008
Position Number
Multiple positions may be filled from this posting.
Union
AFSCME
Bargaining Unit
A7
Pay Group
ST02
Bureau/Division Code
00185280
Bureau/Division
Revenue, Bureau of Enforcement and Taxpayer Assistance
Worksite Address
411 7th Avenue
Worksite Address
Suite 420
City
Pittsburgh, Pennsylvania
Zip Code
15219
Contact Name
Bradley Powell
Contact Phone
717.409.3258
Contact Email
RA-RVREVENUEJOBS@pa.gov
Description
Benefits
Questions
THE POSITION
The Department of Revenue is seeking enthusiastic individuals with good customer service skills who enjoy working with the public! Put your experience, knowledge, and skills to use while working in a fast-paced environment providing assistance to others. Training will be provided to the ideal candidate to be successful in this position. This job is perfect for an individual looking to break into Commonwealth employment.
DESCRIPTION OF WORK
This position will provide assistance to the public in the completion of Personal Income Tax returns and schedules, and Property Tax/Rent Rebate Claims. The work schedules are Monday through Friday, 7.5 hours per day.
The expectations for the ideal person to fill this position are:
Be able to answer telephones and assist callers
Have excellent customer service skills working directly with the public
Be organized and an effective communicator, both verbally and in writing
Proficiently navigate telephone and computer applications, as well as general office
equipment
Be able to perform arithmetic calculations
Have an excellent work ethic and ability to develop and maintain effective working relationships
Work Schedule and Additional Information:
Full-time employment.
Work hours are 8:30 am to 5:00 pm, Monday - Friday, with 1 hour lunch.
Schedule is subject to change based upon operational need.
Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Possession of the required knowledge and abilities:
Ability to understand and follow instructions provided orally and in tax booklets, rebate claim instructions, and reference guides, and accurately communicate that information to the public
Ability to file and retrieve information on a personal computer
Ability to keep categorical log records on such information as the amount, type, or disposition of resources
Additional Requirements:
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
What is your date of birth?
02
What is your Social Security number?
03
This position is for the Pittsburgh field office location at 411 7th Avenue, Suite 420, Pittsburgh, PA. Are you willing to work in this location?
Yes
No
04
Are you interested in a temporary position with an anticipated end date approximately 4-6 months after the start date (may be subject to earlier end based upon operational need)?
Yes
No
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North StreetHarrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov