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Commonwealth of Pennsylvania Revenue Field Office Clerk Seasonal Tax Service Positions (Pittsburgh Office) in Pittsburgh, Pennsylvania

Revenue Field Office Clerk Seasonal Tax Service Positions (Pittsburgh Office)

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Revenue Field Office Clerk Seasonal Tax Service Positions (Pittsburgh Office)

Salary

$15.88 Hourly

Location

Allegheny County, PA

Job Type

Non-Civil Service Seasonal Full-Time

Department

Department of Revenue

Job Number

N-2022-38087

Closing

5/6/2023 11:59 PM Eastern

Job Code

00008

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A7

Pay Group

ST02

Bureau/Division Code

00185280

Bureau/Division

Revenue, Bureau of Enforcement and Taxpayer Assistance

Worksite Address

411 7th Avenue

Worksite Address

Suite 420

City

Pittsburgh, Pennsylvania

Zip Code

15219

Contact Name

Bradley Powell

Contact Phone

717.409.3258

Contact Email

RA-RVREVENUEJOBS@pa.gov

  • Description

  • Benefits

  • Questions

THE POSITION

The Department of Revenue is seeking enthusiastic individuals with good customer service skills who enjoy working with the public! Put your experience, knowledge, and skills to use while working in a fast-paced environment providing assistance to others. Training will be provided to the ideal candidate to be successful in this position. This job is perfect for an individual looking to break into Commonwealth employment.

DESCRIPTION OF WORK

This position will provide assistance to the public in the completion of Personal Income Tax returns and schedules, and Property Tax/Rent Rebate Claims. The work schedules are Monday through Friday, 7.5 hours per day.

The expectations for the ideal person to fill this position are:

  • Be able to answer telephones and assist callers

  • Have excellent customer service skills working directly with the public

  • Be organized and an effective communicator, both verbally and in writing

  • Proficiently navigate telephone and computer applications, as well as general office

    equipment

  • Be able to perform arithmetic calculations

  • Have an excellent work ethic and ability to develop and maintain effective working relationships

    Work Schedule and Additional Information:

    • Full-time employment.

    • Work hours are 8:30 am to 5:00 pm, Monday - Friday, with 1 hour lunch.

    • Schedule is subject to change based upon operational need.

    • Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Possession of the required knowledge and abilities:

  • Ability to understand and follow instructions provided orally and in tax booklets, rebate claim instructions, and reference guides, and accurately communicate that information to the public

  • Ability to file and retrieve information on a personal computer

  • Ability to keep categorical log records on such information as the amount, type, or disposition of resources

    Additional Requirements:

  • You must be able to perform essential job functions.

    Legal Requirements:

  • A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

    How to Apply:

  • Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

    Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

What is your date of birth?

02

What is your Social Security number?

03

This position is for the Pittsburgh field office location at 411 7th Avenue, Suite 420, Pittsburgh, PA. Are you willing to work in this location?

  • Yes

  • No

    04

    Are you interested in a temporary position with an anticipated end date approximately 4-6 months after the start date (may be subject to earlier end based upon operational need)?

  • Yes

  • No

    Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North StreetHarrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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