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Reference #: 2021826 The Communications Specialist is an integral member of Heinz College's Marketing team within Carnegie Mellon University's Heinz College of Information Systems and Public Policy. This position is responsible for growing the college's reputation, brand reach and engagement with diverse customers/audiences through articles, written content across a variety of platform including web, print, internal communications, email content, and other forms for written materials.

Core responsibilities include:

Content Writing & Storytelling: responsible for ideation, creative concept development, and weaving all components of a story from start to finish, ensuring inclusivity and cultural responsiveness.

Mediums/Channels: experienced interviewer, researcher, editor, and writer with the skills to translate rough, and often technical content, into polished, professional articles that can be delivered through a variety of mediums and channels, including multi-media, that are tailored for specific target audiences, with attention to multicultural perspectives.

Support of web projects: work independently on translating articles and content effectively into web copy; work directly with supervisor and team members on text updates, edits, and revisions to various websites. Create content that is user-friendly and allows the site visitors to get the information they want quickly and efficiently.

Edit documents or website content for completeness, accuracy, and correct language usage; detail focused, provides final review, and edit of content prior to publishing; Publish approved content in campaigns.

Author/Ghostwrite compelling and useful documents and content for various outlets.

Analyze communication metrics/data to determine effectiveness of operations and influence decision making. Communicate trends and research to supervisor/management by leading presentations and meetings; develop reports to summarize performance against KPIs.

Writing for events, program initiatives (emails, ads, flyers, posters and web copy), as needed.

Revise documents to meet predetermined standards of style and ensure relevancy to the readers as well as focus on search engine optimization (SEO).

Produce content that is effective in its use of keywords and/or SEO.

Flexibility, excellence, and passion are vital qualities within the Heinz College. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a diverse population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

Strong interpersonal skills with the ability to communicate effectively and in a culturally responsive manner with a high level of professionalism within a decentralized and diverse environment; ability to work effectively as a team member; able to reach consensus and achieve team goals; and freely share information and knowledge with the team.

Ability to solve practical problems by relying on strong analytical, reasoning, and problem-solving skills.

Ability to foster and work well in a culture of innovation, collaboration, and continuous improvement.

Demonstrated cultural responsiveness and keen awareness of multicultural perspectives

Demonstrate the highest level of integrity while promoting CMU's mission and values.

Ability to quickly assimilate new knowledge and appropriately apply it on the job.

Ability to make sound decisions with little to no supervision.

Able to work evenings, weekends, holidays as needed.

Qualifications:

Education: Bachelor's Degree in Journalism, Writng, Communication, Marketing, or related fields. Masters degree preferred.

Work Experience: 1-3 years experience in Journalism, Professional Writing, Communicaiton with strong ana ytical skills and oral/written communication skills.

Requirements:

Successful background check

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insuranceto an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may beawaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

LocationPittsburgh, PA Job FunctionCommunications Position TypeStaff - Regular Full Time/Part timeFull time Pay BasisHourly More Information:

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Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.

Statement of Assurance

Carnegie Mellon University considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.