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Carnegie Mellon University Benefits Administrator - Office of Human Resources in Pittsburgh, Pennsylvania

Description The Office of Human Resources at Carnegie Mellon is committed to supporting faculty and staff members' success through every stage of their employment at the university. We support the Carnegie Mellon 2025 strategic plan through driving efficient, effective, and nimble business practices to support the needs of an evolving university community. We recruit and retain outstanding people at all levels while fostering a culture of diversity and inclusion, and support for professional and personal development. We are seeking applications for a Benefits Administrator to join our OHR team. This position will primarily be responsiblefor the administration of University faculty and staff benefit programs including Tuition Reimbursement, the processing of invoices for all benefit programs, Child Care Sliding Scale, International Travel, COBRA Administration and Unemployment Compensation Administration. You will be a benefit subject matter expert for assigned benefit processes and are required to maintain excellent knowledge of benefit programs. You will also be responsible for ensuring compliance with policies, plan documents, ERISA and federal and state regulations and understanding how legislative changes impact University benefit programs. In addition, you will coordinate programs with outside service providers and assist in the preparation and distribution of various employee benefit communications, including employee presentations as required. Your core responsibilities include: * Administration: Works effectively to ensure benefit programs are administered accurately, timely and efficiently. Provides a high level of dedicated customer service support to internal and external customers. Serves as contact for plan vendors and third-party administrators. Documents and maintains administrative procedures for assigned benefit processes. * Compliance: Ensures compliance with policies, plan documents, annual 5500 preparation and submission, ACA, ERISA and federal and state regulations, including compliance responsibilities for process documentation and controls. * Audit/Reconciliation: Audits the accuracy and performance of functions performed by other team members. * Communication: Develops, distributes and maintains employee benefit communications and materials. Delivers employee presentations, such as new hire orientation. * Benefits Reporting: Creates and generates benefit plan reports from appropriate CMU and vendor systems. * Open Enrollment: Assists with the execution of annual Open Enrollment from inception to end including system testing, preparation of communication materials, employee counseling, and year end enrollment activities and the planning and coordination of Benefits and Fitness Fair. * COBRA Administration: Oversees the COBRA reporting and enrollment processes, annual COBRA Open Enrollment and ongoing administration of COBRA processes and procedures. * Tuition Administration: Responsible the day-to-day administration of the Tuition Benefit program including the determination of eligibility, processing of claims and addressing of employee questions and concerns. * Systems testing: Participates in ongoing benefits and human resources systems testing. * Special Projects: Works on special projects as needed. Assists with process and system audits. Prepares, submits, and analyzes data from various industry and national benefit surveys. Flexibility, excellence and passion are vital qualities within the Office of Human Resources. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a dynamic population of partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work. You must demonstrate: * Strong proficiency in Microsoft Excel, including familiarity with vlookup functionality, pivot tables and writing formulas * Demonstrates high level attention to detail * Strong verbal and written communication skills * Excellent customer service skills; including dynamic social skills with an aptitude for engaging all customers * Strong analytical and reasoning skills * Knowledge of FSA and/or HSA is preferred Qualifications Education: A bachelor’s degree is required. A degree in human resources, business administration, or related field is preferred. Experience: A minimum of 1-3 years of experience in benefits administration including medical, dental, vision and COBRA. Preferred experience: * Experience with ACA Compliance and Form 1095 preparation * Experience with tuition benefits administration and 5500 filing experience * Contributing to small and/or large projects * Vendor communication experience Requirements: * Background check More information: Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. A listing of employee benefits is available at: www.cmu.edu/jobs/benefits-at-a-glance/ Statement of Assurance: https://www.cmu.edu/policies/administrative-and-governance/statement-of-assurance.html Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Job Function: Human Resources Primary Location: United States-Pennsylvania-Pittsburgh Req ID: 2016078 Time Type: Full Time Minimum Education Level: Bachelor's Degree
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