Job Information
PPG Industries INC. Benefits Administrator, Entry - JR2422492 in Pittsburgh, Pennsylvania
Benefits Administrator, Entry - JR2422492
DESCRIPTION/RESPONSIBILITIES: As a Benefits Specialist, you will deliver outstanding customer service to a broad range of employee and retiree groups delivering support in the main areas of health, retirement, life insurance, disability leave management and other benefits. You will work and use multiple methods of communication to resolve issues and inquiries with accuracy, sensitivity, and compassion. Working a hybrid work schedule, you will report directly to the HR Benefits Team Leader.
Key Responsibilities * Support all benefit inquiries from participants with a necessary focus on delivering employee experience. * Guide communication between employees/retirees and vendors to resolve concerns or inquiries. * Support the US Benefits Service Center located in both the US and Mexico by answering customer phone calls and responding to email requests. * Perform multiple administrative tasks including the distribution of materials, life event processing, enrollment administration, data integrity reconciliation and report processing. * Handle the enrollment processes for all participants including guiding with selections and educating on any changes. * Be an inquiry escalation lead to other Benefits Service Center team members. * Help maintain company compliance with ERISA, COBRA and HIPAA, and any other department projects.
Qualifications * A bachelor's degree in HR or Business. * 2+ years of experience in Human Resources or Benefits * 3+ years of experience working with computer systems such as Microsoft and Workday.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.