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Rutgers The State University Peer Support Specialist II (NYSUT) - Remote (Multiple Vacancies) in Piscataway, New Jersey

Position Details

Position Information

Recruitment/Posting Title Peer Support Specialist II (NYSUT) - Remote (Multiple Vacancies)
Job Category Staff & Executive - Healthcare - Administrative Services
Department UBHC NYSUT Peer Support Line
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers The State University is seeking a Peer Support Specialist II in the New York State United Teachers (NYSUT) within Rutgers University Behavioral Healthcare.The Peer Support Specialist II performs functions in support of the Unit's mission providing person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and dispositions.Among the key duties of this position are the following:
  • As part of the Call Center team, interacts with the supervisor regarding duties and assignments for each shift.
  • Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner.
  • Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
  • Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
  • Promptly responds to all service requests.
  • Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.
  • Takes the initiative to identify the needs of the individual served, using language and tone which communicates respect for the individual.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA Nonexempt
Grade 1875
Position Salary
Annual Minimum Salary 25.550
Annual Mid Range Salary 26.050
Annual Maximum Salary 26.830
Standard Hours 40.00
Union Description Teamsters, Local 97
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS
Qualifications

Minimum Education and Experience
  • Bachelor's Degree in education, counseling or healthcare field preferred.
  • May be substituted with five (5) years of lived experience in the New York State public school system.
Certifications/Licenses
  • Must possess a valid driver's license or alternate means of transportation.
Required Knowledge, Skills, and Abilities
  • Must be available to work some evenings and weekends.
  • Demonstrated ability to use a computer to record services and other basic office functions.
  • Demonstrated ability to work independently and as a member of a team.
Preferred Qualifications
Some counseling experience or training preferred.
Equipment Utilized
Physical Demands and Work Environment
PHYSICAL DEMANDS:
  • Ability to speak clearly and write proficiently. Hearing is essential.
  • The ability to focus on the task at hand despite numerous interruptions.
  • Must be able to sit for extended periods of time and document into an electronic contact record.
  • May be required to lift up to 20lbs.


WORK ENVIRONMENT:
  • Handles phone requests under time and decision-making pressure.
  • Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
  • Handles emergency or crisis situations.
Special Conditions
  • Travel may be required.
Posting Details

Posting Number 23ST3367
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Piscataway (RBHS)
City Remote
State NY
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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