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Lead Engagement Manager (3454)at SMX(View all jobs) (https://www.smxtech.com/careers/)

United States

SMX is seeking an Engagement Manager (PM) with a strong background in managing cloud projects and delivering excellence. Engagement Managers will be expected to be familiar with all SMX service offerings (resale, managed services, professional services, digital transformation, etc.) and identity opportunities during project delivery. The successful candidate will be capable of building and maintaining a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. The EM will act as Scrum Master and the central point of contact for all parties to orchestrate the delivery of the project. They will manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope. This is a remote position supporting a Herndon, VA based team.

Essential Duties and Responsibilities:

• Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks

• Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices

• Be capable of managing the delivery of multiple cloud projects simultaneously

• Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks

• Knowledge of AWS funding programs, incentive structures, and overall go-to-market approach

• Participate as a team player capable of high performance and flexibility in a dynamic working environment

• Assist in developing Statements of Work (SOWs) and Level of Effort (LOE) estimations for new projects

• Serve as the primary SMX contact during project execution, maintain relationships with stakeholders and internal SMX teams

Required Skills and Experience:

• At least 5 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment

• At least 3 years of hands-on Agile experience, acting as Scrum Master

• Extensive knowledge of project management disciplines, methodologies, best practices, and tools

• Strong communication skills; experience presenting to executives

• Customer-facing consulting experience or experience delivering technology services projects

• Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security

• Self-starter with a result oriented proactive management approach

• 2+ years of relevant hands-on experience with AWS

• Ability to work in a fast-paced consulting environment and collaborate effectively as a team member

• Exceptional written and verbal communication skills

• Customer-focused attitude

• Certified Scrum Master (CSM)

Preferred Experience:

• AWS Certified Cloud Practitioner (a plus)

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At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.

Selected applicant will be subject to a background investigation.