Experience Inc. Jobs

Job Information

Wolters Kluwer Workflow Implementation Consultant (remote with travel) in Phoenix, Arizona

Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. We are committed to helping professionals improve the way they do business and solve complex problems with confidence in an ever-changing world. Our over 183-year legacy and portfolio represent thousands of customers worldwide including 93% of the Fortune 500 companies.

We are searching for an Implementation Services Consultant to join our team.

This role can be based in the Boston area or remote based.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Train new users and existing clients on functionality

  • Provide virtual and on-site consulting services for clients regarding business processes

  • Responsible for phone support, problem tracking, diagnosis, replicating application issues, troubleshooting, and resolution of client problems

  • Travel to client sites will be required up to 25%

  • Additional duties may be required during peak busy season

  • Any other training or client service duties as assigned

QUALIFICATIONS

  • Bachelor’s degree in relevant field, Accounting preferred or equivalent work experience (Auditing a plus)

  • 3+ years of public accounting experience in a professional role, preferred

  • Strong presentation skills and ability to effectively communicate a variety of topics to a diverse audience

  • Excellent oral and written communication skills

  • Strong organizational skills and attention to detail

  • Excellent computer skills including Microsoft Word, Excel, PowerPoint and Outlook

  • Prior customer service experience in software and/or financial services industry a plus

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Salary range: $63,840 - $91,200

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

DirectEmployers