Wolters Kluwer Technology Implementation Consultant (Remote) in Phoenix, Arizona
- USA Remote *
Wolters Kluwer is a global leader in professional information services for the legal, tax & accounting, finance, audit, risk, compliance and healthcare markets rely on our solutions to manage their business efficiently, deliver results and succeed in an ever more dynamic world. Our portfolio offers software tools coupled with content and services to make critical decisions with confidence to help save lives, do business and get it right.
The Implementation Consultant will be responsible for analyzing, planning, migrating and delivering the CCH Axcess solution of software products for new and or existing customers through hands on activities in a client facing role. The Implementation Consultant will be responsible for following a defined implementation process: expectation setting, timeline management, analyzing system hardware requirements, software installation, owning data migration process, coordination of training, issue management and client support during the migration process. The candidate will document and track project activities through an existing suite of project tracking tools.
Analyzing, planning, implementing or migrating our solutions in a client facing role
Document and track project activities and implementation project status changes
Install and configure the CCH Axcess and ProSystem fx solution of software applications
Collaborate with customers to aid in data preparation and implementation planning
Migrate data from legacy products
Manage projects around multi-product software implementations
Train and consult with IT personnel and firm administrators on best practices for operation and configuration
Troubleshoot implementation issues reported by customers and provide technical sales support
Assist with product enhancement suggestions and design
Minimum of 2 years of experience in a client facing software implementation role
Minimum of 3 years of experience supporting IT environments and applications
Bachelor’s degree in computer science, business or equivalent field of study OR equivalent experience
Experience with data structures and schema design
MCSA, MCSE, or related certifications
Experience with LAN management, routing and traffic flow
Knowledge of WAN protocols, public DNS and PTP technologies
Data security and encryption knowledge
Understanding of relevant metrics and analytics
Power BI, Power Query or Robocopy experience
Experience with: Windows Server 2008 R2/2012 R2/2016, IIS, SQL Server 2012/2014/2016, Active Directory, Citrix MetaFrame, Virtualization Software (VMware, Hyper-V), and network security
Additional Information :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Salary range: $53,270 - $76,100
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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