Job Information
Contexture Technical Integration Solutions Manager in Phoenix, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6665807
TECHNICAL INTEGRATION SOLUTIONS MANAGER
Summary:
The Technical Integration Solutions Manager will manage all technical aspects of highly visible, multifaceted projects under a well-defined project management methodology to meet the project goals and objectives. This role will be a subject matter expert in integration with a solutions-oriented approach, considers the big picture, thinks logically, and applies experience end-to-end and beyond to implement practicable and creative solutions. The Technical Integration Solutions Manager will ensure successful delivery of HIE services, products, and software.
This position is based in Phoenix Arizona, Denver Colorado, or Grand Junction Colorado. Our strategic flexibility allows for local work from home opportunities.
Essential Duties and Responsibilitiesinclude the following:
Analyze interface specifications and HL7 messages/CCDA documents for implementation projects
Strategically collect, retain, and normalize meaningful data from Contexture participants for current and future use
Troubleshoot and manage technical issues during Data Analysis, Build, QA, UAT testing and postproduction support with participants and vendors
Ensure that solutions are aligned to customer needs and requirements
Work with internal and external customers, leads the creation of the functional specification and system arrangement (equipment) within budget and on schedule
Drive reliable and best practice technical solutions to complex problems during the implementation process
Analyzes delivery systems requirements and build systems/interfaces in a variety of platforms to support HIE services and products
Customize delivery that is interoperable with diverse systems
Help to scope and define integration projects, including but not limited to:
Participate in integration discovery and scoping meetings with participants and their vendors
Document integration requirements and project deliverables and providing this to the sales team for incorporation into billable SOWs as needed
Interface with the Outreach team and the participants vendor when needed, to coordinate key customer delivery activities
Helps to identify gaps between business requirements and technical design solution documents, ensuring products are developed to include scalability for future project implementations, supportability for operations, and adequate reporting/logging
Understands the scope and details of project plan and can identify and communicate the need for technical resources for tasks or assigned areas of responsibility
Lead technical discussions between community participants and vendors to establish network connectivity to HIE and configure software solution according to desired clinical workflow for hospitals, labs, payers, physician practices, and any new participants
Troubleshoot with participants and vendors to identify and remediate any gaps in the interface specifications and clinical data (HL7 messages, CCDA documents, Reports) during Data Analysis, Build, QA, UAT testing, and postproduction support
Identify, prioritize, direct, communicate and drive to resolution all technical issues and risks to mitigate negative impact to community satisfaction, schedule, and budget forecasts during implementation and support CORHIO Service Desk on post-production issues
Escalate critical issues having significant organizational or project impacts to leadership
Provides advocacy on project risk avoidance and mitigation
Establishes and maintains client relationships with technical POCs. Communicates client feedback to leadership as appropriate
Facilitate and encourage participant commitment and collaboration to meet all interface specification requirements and HIE Gold Standards t alleviate defects in future project phases and postproduction
Suggests, implements, and owns improvements and proactively addresses issues. Answers all inquiries in a timely basis
Participates in design, review and influences critical technology projects within scope of role and team
Performs technical consultant duties to internal teams, participants, and vendors on, but not limited to, HL7 standards, patient identity best practices, interface requirements, quality measures, and information system workflow for smaller and/or less technical healthcare organizations
Is Solutions focused; does not just ask the question or raise the issue but provides options and leadership to solve the problem
Understands the software technology through active and hands on integration development activity
Contributes to repeatable HIE implementation methodologies and artifacts
Contributes to knowledge management capital through activities such as creating and updating Technical Solution and Technical Specification templates, Technical Implementation Guides, and connectivity documents
Create repeatable implementation plans, when possib