Job Information
Lilly Sr. Director - Strategic Account - Immunology Grand Canyon (Open) in Phoenix, Arizona
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$148,500 - $248,600
Job Description
Sr. Director - Strategic Accounts, Immunology, Grand Canyon (Utah and Arizona)
Overview:
LVA plays a crucial role in Lilly’s mission to help more people get better, faster. We work to eliminate barriers to access and affordability, improving lives through Lilly medicines. We are committed to understanding customer needs and the healthcare ecosystem, proactively identifying and removing obstacles to ensure a seamless consumer experience. Our team embodies a collaborative spirit, strategic thinking, and a readiness to adopt change and technology for better outcomes.
Responsibilities:
Lilly Value and Access (LVA) is a mission-driven organization supporting Lilly’s purpose of uniting caring with discovery to make medicines that make life better for people around the world. The position plays a role in achieving LVA’s mission of improving health outcomes by establishing, communicating, and realizing the value of Lilly therapeutics; as well as the mission and purpose of Immunology business unit.
As a clinical expert, you will be responsible for developing and maintaining deep healthcare and marketplace expertise with a focus on Immunology across multiple customer segments (e.g., Healthcare Organization, Organized Medical Groups, Integrated Health Systems, Alternative Sites of Care, Independent Standalone Practices/ Hospitals, Infusion Centers) targeted accounts and on-demand in other accounts within specifically assigned geographies.
Responsibilities include securing favorable formulary access and optimal product availability for the entire Lilly portfolio within the Immunology, with direct contracting relationships where applicable. Collaborating with other LVA colleagues and key Lilly business partners, you will strategically manage assigned accounts. Additionally, you will engage directly with system stakeholders (e.g., executive teams, department heads, procurement, contracting, finance) to understand their challenges, needs, and opportunities. By aligning expectations across customer segments, this individual will help convey how Lilly brands can meet the healthcare needs of stakeholders and their members, ultimately advancing LVA’s vision and purpose at a local level and specific needs of Immunology business unit.
Ecosystem Readiness:
• Serving as a clinical expert in the Immunology business unit.
• Developing and executing a Strategic Account Management (SAM) strategy for priority accounts.
• Coordinating SAM strategy with Team Lilly overlaps and leveraging SAM skills to execute brand strategies.
• Partnering appropriately and effectively with medical/outcomes colleagues.
• Establishing proficiency in health care organizations, including understanding provider delivery models, processes, and procedures influencing access to Lilly products.
• Maintaining a deep understanding of patient, product, and financial flow through prioritized health care organization (HCO) accounts.
• Identifying customer-focused initiatives to enhance Lilly’s brand equity in partnership with key customers across segments.
• Driving awareness and understanding of appropriate product use in future clinical care/diagnostic needs, including pre-approval information exchanges.
• Discussing clinical outcomes at a population health level to shape and optimize care pathways.
• Engaging in Immunology-specific initiatives to drive better patient outcomes at scale (e.g., optimizing transitions of care, EHR integration).
• Identifying opportunities for product and disease state education for prescribers and their support staff.
Access and Availability:
• Ensuring operational readiness (e.g., billing and coding guides, ordering information) for product launch.
• Advocating on behalf of patients as a clinical expert; negotiating for and securing formulary placement (e.g., stocking in on-site pharmacies), with direct contracting relationships where applicable.
• Ensuring appropriate access to Lilly products in all health system pharmacy channels.
• Conducting analyses on product and market trends, including patient flow and continuum of care.
• Driving demand realization (awareness of Lilly product, formulary coverage within systems and for relevant payers).
• Supporting access to Lilly products in health care organizations with limited sales representative access.
• “Increasing the lead” attitude to help more patients more quickly.
• Implementing strategic initiatives directed by LVA and brand strategy.
Above-Brand Collaboration:
• Demonstrating essential traits including a) professionalism, b) the ability to build trusting relationships, c) the ability to communicate in a compelling manner, d) commitment to Immunology expertise, and e) active learning.
• Ensuring all actions align 100% with company compliance policies and procedures, including all legal and ethical guidelines.
• Displaying the ability to facilitate cross-functional alignment across the enterprise (e.g., with BU, sales organization, payer team).
• Establishing key relationships with a broad range of customers at prioritized accounts.
• Removing barriers to delivering timely, exceptional customer experiences.
• Participating in appropriate state and/or local trade organizations to ensure Lilly’s presence and represent its interests.
• Identifying opportunities to drive improved patient outcomes in a healthcare ecosystem.
• Maximizing state of the art environmental awareness for business impact.
• Leveraging an enterprise-ownership mindset.
• Optimizing strategic collaborations to shape patient-focused, innovative solutions.
• Championing initiatives that drive meaningful advances in the consumer experience.
• Utilizing Lilly field tools and technology.
Basic Qualifications:
Bachelor’s Degree
5+ years of industry experience, previous Account Management or market access experience preferred
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
Additional Skills/Preferences:
• Broad knowledge of the healthcare delivery landscape
• Experience and working knowledge of competitive interventions in the integrated healthcare marketplace
• Demonstrated learning agility, critical thinking, and negotiation skills
• Demonstrated leadership and relationship building including cross-functional teamwork skills and the ability to influence
• Strong verbal and written communication and group presentation skills
Travel Requirements and Position Location:
• Some overnight travel will be required (25% to 50%); evening commitments possible
• Direct access to a major airport is preferred
• Acceptable driving record will be required
• Must reside within 50 miles of Phoenix or Salt Lake City
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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