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Job Description

Job Description

Oracle's Infrastructure Industries Global Business Unit is seeking experienced Operations Administrators and Site Reliability Engineers for the High Compliance team. This team focuses on developing and maintaining SaaS instances aligned with region-specific high compliance standards, meeting customer demand for secure, automated SaaS solutions in Oracle’s Cloud Gov market. Candidates should have experience troubleshooting Linux-based applications; knowledge of virtual machines and SELinux (Security-Enhanced Linux) is beneficial but not essential. The role involves collaborating across multiple teams in different time zones and interfacing with a global application development organization

SRE Role Description

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications.

DevOps / Site Reliability Engineer 4 (US FedRAMP SaaS Implementation)

A candidate for this position needs experience troubleshooting issues with applications running on the Linux operating system. Experience with virtual machines, and SELinux (Security-Enhanced Linux) desired but not required. The project has multiple teams with people spread out in multiple time zones.

This position will use a variety of automation tools such as Terraform, Chef, and Ansible to manage SELinux virtual servers and some possible Windows Servers. Cloud Engineers must configure day-to-day processing as well as alerting errors, processing standards, auditing, and monitoring. Other responsibilities are to automate data replication and all other aspects for high availability and disaster recovery. Team members work with the application and database developers to automate changes; and the Quality Assurance and Production Ops teams to resolve defects. And finally, must also document system settings and changes at the US FedRAMP standards.

Must be able to mentor other team members to get them to a higher skill level, while also learning, learning, learning yourself.

*This role is limited to US Citizen due to the nature of support for US FedRAMP. This position is 100% remote with some travel possible. As the role will interacts with our global application development teams, hours will vary to ensure good communication with teams across the globe.

Requirements

• US Citizen

• In-depth expertise in Linux

• Ability to resolve issues with applications running on the linux operating system (SELinux even better)

• Ability to resolve complex application data flow scenarios and issues as they arrise

• Ability to diagnose and resolve complex system and cloud infrastructure issues.

• Familiarity with advanced monitoring tools (Nagios, Prometheus, CloudWatch).

• Comprehensive understanding of networking protocols (TCP/IP, DNS, DHCP).

• Experience with advanced network configurations, load balancers, proxies, and firewall rules.

• Extensive knowledge of web application infrastructure and cloud automation tools

• Experience with high availability configurations and data replication.

• Comprehensive knowledge of containerization tools such as Docker and Kubernetes

• Willing to excel in a fast-paced, challenging environment

• Be able to implement solutions when given rather generic requirements from the US Government

• Strong expertise in security principles, best practices, and compliance requirements

• Proficiency in cloud architecture, design patterns, and Infrastructure as Code (IaC) tools like Terraform

• Mastery of scripting languages (e.g., Python, Bash, PowerShell).

• Extensive experience with automation tools like:

• Puppet or equivalent

• Ansible / Chef / Shepherd

• Powershell (for Windows hosts)

• sh / bash scripting for linux hosts

• Jenkins pipelines in Groovy or equivalent

• Ability to design, implement, and manage robust CI/CD pipelines

• Source code management tools and concepts

• Strong expertise in security principles, best practices, and compliance requirements

• Strong ability to work collaboratively with cross-functional teams and lead technical initiatives

• Ability to align technical solutions with business goals and objectives

Nice to have already, or willing to learn on the job

• US FedRAMP security technical implementation guide (STIGs) as a requirement

• Nist 800-53 Control Families

• SELinux operating system

• System monitoring and alerting (Nagios, Grafana)

• Database as a Service (ATP)

• Infrastructure as a Service (IaaS)

• Infrastructure as code (Terraform, Chef, Ansible)

Responsibilities displayed in the job posting

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

Qualifications displayed in the job posting

A BS or MS in Computer Science, or equivalent. Provides strategic and comprehensive complex business solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Provides strategic and comprehensive complex business solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 12+ years experience of running large scale customer facing web services.

Career Level - IC4

Responsibilities

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $97,400 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer