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Salesforce.com, Inc Senior Staff Software Engineer, Data Infrastructure - Slack in Phoenix, Arizona

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Sr. Staff Software Engineer, Data Infrastructure

Slack is looking for an expert Engineer to join us in Data Engineering. You will conceptualize, design, build and integrate scalable systems, platforms and tools that power the Data Warehouse. These systems help our partners implement, deploy and analyze data assets with a high level of autonomy and limited friction. You will play a meaningful role in scaling our data infrastructure as well as making our user experience interacting with data more efficient, cheerful and productive.

As Slack’s data grows, the goal of the Data Infrastructure team is to provide the best blend of the tools and technologies that will strengthen the efficiency and dependability of the way we make decisions. Our Data Warehouse powers processing of our large and diverse datasets to allow our partners to focus on their strengths: data applications, data modeling, data analysis, search or machine learning.

Data Infrastructure at Slack

Slack's data infrastructure operates at tremendous scale with systems that process billions of records daily and millions of events per second. Our teams build and maintain the distributed systems including but not limited to

  • Query and Compute engines

  • Scheduler

  • Authorization framework for data

  • Core infrastructure and Orchestration services for DW

This data infrastructure is 65PB+ of storage, processes 900B records a day, 400+ ETL pipelines, 900+ Active DAGs, a growing community of 100+ developers, one of the largest Presto deployments in the industry.

We recommend reading some of our blog posts that shed light into what we do here at Slack.

  • Data Lineage at Slack - https://slack.engineering/data-lineage-at-slack/

  • Reliably Upgrading Apache Airflow at Slack's Scale - https://slack.engineering/reliably-upgrading-apache-airflow-at-slacks-scale/

  • Introducing Data Residency for Slack - https://slack.com/blog/transformation/introducing-data-residency-for-slack

  • Data Wrangling at Slack - https://slack.engineering/data-wrangling-at-slack/

Slack's data warehouse powers product features like Enterprise Analytics and Search. We support the ML, Reporting & Analytics for Marketing, Sales and Finance aiding them in making data-informed decisions.

Our infrastructure is built on EMR, Hadoop, Hive, Spark, Apache Ranger, Sqoop, Airflow, Presto, Kafka, Secor and Aurora/ MySQL/ Vitess. Our services are developed using Python, Java and Golang and deployed on AWS..

What you will be doing

  • Help envision, guide and implement the next phase of Data Warehouse at Slack.

  • Comfortably communicate sophisticated issues to a diverse audience. Inspire and lead technical discussions that uncover new problems or novel solutions. These discussions further help drive decision making within your organization.

  • Collaborate with peers in Engineering to identify and surface fundamental issues in the system, providing strategy and direction for major functional areas.

  • Advise engineers to triage bugs, troubleshoot sophisticated production issues and provide a fix across the stack related to our services.

  • Be a role model and a multiplier, coaching and mentoring engineers.

  • Define and articulate the guiding principles for strategic development of methods, techniques, and evaluation criteria for projects and programs. This will include assessment of build vs buy decisions at every stage, backed by proof of concepts, benchmarking, etc.

  • Own the software lifecycle all the way from conceptualizing high level and complex requirements to design, build and ship with informative and forward-looking approaches.

  • Provide visibility into the health of our systems and infrastructure with a comprehensive view of data flow, resources usage, data lineage, etc.

  • Evolve maturity of our monitoring systems and processes to improve visibility and failures detection in our infrastructure.

  • Write, review, or provide feedback on a technical design proposal from others.

What you should have

  • 10+ years of relevant technical experience, including significant experience with Data Warehouse technologies building pipelines, working with ingestion frameworks and building & maintaining large scale data warehouse systems.

  • You have operated large distributed systems at low cost while at the same time worked on solving Scalability, Performance, Reliability challenges.

  • You have a strong dedication to code quality, automation and operational excellence: unit/integration tests, scripts, workflows.

  • You are a strong communicator. Explaining sophisticated technical concepts to designers, support, and other engineers is no problem for you.

  • In-depth knowledge of not only the engineering functions but in general data technologies that power analytics but also the business strategies and company goals.

  • Good knowledge of the production technologies we use including AWS (CloudFormation, EC2), Docker, Terraform, Kubernetes, Chef.

  • A Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative.

Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment.Visa sponsorship may not be available in certain remote locations.

Visa sponsorship is not available for candidates living outside the country of this position.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Colorado-based roles: Minimum annual salary of $170,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

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