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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

How will you make an impact in this role?

At Travel and Lifestyle Services (TLS) we bring membership to life every day. TLS is a unique line of business within American Express that offers card members access premium benefits for card members. Delivering that value is complex but vital for our cardmembers, and technology is at its center. As part of our rapidly growing Technology team, we have an open opportunity for a Senior Engineering Manager. As a Senior Engineering Manger within TLS, you will support team(s) of engineers and work closely with your peers and business partners to develop and build products and technologies that will enable omni-channel experiences. You will be responsible for the team to deliver extraordinary service that our customers expect from American Express. We are therefore looking for a strong leader to be part of this high performing team, to help us build and support our next generation platforms.

If you have the talent and passion to drive innovation and deliver at a rapid pace, with hands-on experience in areas of real-time, highly available, cloud-native application development this role could be for you.

Responsibilities:

Engineering:

• Empower teams to produce clean, tested and monitored scalable codeShape all technical aspects of software development, including design principles, delivery pipelines and governance

• Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking

• Drives the team’s technical improvements and roadmap taking accountability for the technical maturity of the team

• Work with Product team to prioritize features for ongoing sprints, and support refinement.Communicate and drive the team’s strategy and prioritizes initiatives

Leadership:

• People Leader to B30 colleagues and possibly contractors as wellPromote, empower, and practice servant-leadership

• Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team

• Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics

• Working with Engineering Director to hire top talent for the team i.e. actively builds the team through hiring, coaching and career development discussions.

Minimum Qualifications

• Broad software development experience across a full technical stack, developing distributed applications/platforms.

• Deep experience in front end development including understanding of designs, accessibility, analytics, and SEO.

• Hands-on expertise driving application design, software development and automated testing.

• Proven knowledge of React, Java, microservice architecture and events-based architecture like Kafka.

• Proven experience leading Engineers as part of software development

• Experience working in agile teams, preferably some exposure to SAFe

• Demonstrated ability to lead and develop others both technically and personally Ability to set priorities and multi-task in a fast-paced environment.

• Ability to learn and adapt in a rapidly changing environment.

• Adaptable to changes in product requirements, organizational structures and business conditions

• Ability to clearly communicate and collaborate well with technical and nontechnical partners

• Experience mentoring and developing colleagues in a high-performance culture

• University Degree in computer science, computer science engineering, or related field or equivalent experience

Preferred Qualifications

• Current knowledge of travel industry is preferred

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Depending on factors such as business unit requirements, the

nature of the position, cost and applicable laws, American Express

may provide visa sponsorship for certain positions.

Job: Technology

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24010117