Wolters Kluwer Senior Consultant in Phoenix, Arizona
TeamMate, a Wolters Kluwer business, is the leading provider of customer-focused audit solutions and is part of the world’s largest tax and accounting provider, Wolters Kluwer Tax & Accounting.
We have an exciting opportunity as a Senior Consultant - TeamMate Americas Professional Services, supporting our cloud based and on-site suite of products:
Do people describe you as someone with an outgoing personality?
Do you easily meet others and develop on-going relationships?
Would you like to teach and coach audit professionals in audit solutions?
Our products are often referred to as the “gold standard” in auditing software. If you have a bachelor’s degree with audit or software implementation experience, the capability and desire to train audit professionals, and ability to successfully manage responsibilities in a virtual environment, this is an excellent opportunity to leverage your expertise into a new step in your career!
The TeamMate® Senior Consultant will:
Provide expert internal audit consultation and training support to customers in relation to TeamMate product usage., becoming a "trusted advisor" for the customer's auditing, and related, activities.
Configure TeamMate products and supply our customers with expert evaluation and best practices based on an examination of their business process and cycles.
Professionally and effectively engage with the customer to determine existing business needs with a focus on how TeamMate can best accommodate their methodology and needs.
Effectively analyze customer requirements and provide consulting to help the customer adapt their current methodology, including best practices, to integrate with the TeamMate product offerings.
Configure customer environments based on business requirements.
Troubleshoot and resolve any implementation issues and recommend corrective solutions and alternatives.
Identify risks, assess potential impact, and consult with customer and Project Manager to prepare a mitigation plan.
Educate customer on how to use the solution for business activities, for all implemented TeamMate products and features.
Perform special, or other, projects as assigned.
Bachelor's degree in Business Administration, Accounting, Management Information Systems, etc., plus minimum of 5 years related work experience; or 7 years equivalent related work experience.
Experience facilitating and presenting to medium-sized groups virtually and in person.
Excellent oral and written communication skills, including the development of customer-facing deliverables.
Internal/External Audit experience
ICFR, risk management, performance audit, compliance, and/or data analytics experience
TeamMate software experience
Consulting, agile, and/or business analysis experience
Software implementation or training experience
Travel - up to 30%
Business knowledge of French or Spanish
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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