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Facebook Research Program Manager, Artificial Intelligence in Phoenix, Arizona

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Research Program Managers build and scale global research programs to strengthen the impact of our research teams. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable Researchers to do their most impactful work. In this role, you will define, establish, and maintain global operational and team-wide programs as well as create, manage, and scale processes to support the growing team. You'll utilize a full range of organizational and interpersonal skills to help our talented team operate at their highest and most effective level.

The Artificial Intelligence organization within Facebook Inc. is looking for an experienced Research Program Manager to scope, define and execute programs and processes to ensure research excellence. The ideal candidate is entrepreneurial, comfortable navigating ambiguous situations, able to facilitate our teams' best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. This role requires project and program management experience, as well as experience working with the business processes that power UX Research: managing vendor programs, building and maintaining programs that support the team’s budget, etc. Communication skills, stakeholder management, experience managing complex logistics, and an organized approach are mandatory.

Required Skills:

  1. Scope, define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and success criteria

  2. Proactively identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation

  3. Partner with organizational leadership on establishing effective team communication, information distribution, and cross-team collaboration

  4. Support research planning and allocation by helping track, align and forecast team budget

  5. Proactively manage expectations: define clear program roadmaps, provide frequent program updates, identify and communicate risks and adjustments, and ensure commitments are delivered

  6. Independently manage relationships with cross-functional partners, such as Design, Legal, and Policy

  7. Support and execute special team projects that build culture and drive clarity of purpose

  8. Provide flexible approaches that meet team needs, including experience moving fast and making progress or navigating blocks quickly

  9. Serve as a link to the Global Research Ops team, leveraging new processes or best practices when relevant and collaborating on programs specific to the team’s needs

  10. Facilitate relationships between teams, move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress

Minimum Qualifications:

  1. 8+ years of relevant experience as a project or program manager

  2. Experience with establishing programs and leading them end-to-end while scaling for growth

  3. Experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations

  4. Experience communicating with data to drive change

  5. Experience building and managing programs to support vendor management and/or team-wide budget

  6. Track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

  7. Experience being successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and with experience identifying problems and proactively working towards solutions

  8. Communication skills for interacting with and influencing researchers, cross-functional stakeholders, leadership, and external partners with the experience adapting communication style to suit different audiences

  9. Experience articulating a vision that inspires researchers and leadership

Preferred Qualifications:

  1. Experience working directly with UX researchers, product designers, and/or content strategists

  2. Experience working in Artificial Intelligence or another emergent technology

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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