Experience Inc. Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Roles & Responsibilities:

Responsible for planning, directing and coordinating infrastructure projects from initiation to implementation. Responsible for managing project costs, resources, change requests, risks and issues to ensure that maximum business benefits are maintained. Provides regular project status updates.

• Works with stakeholders, Directors of Technical Delivery and Portfolio Management to ensure quality and timely delivery of projects.

• Manages multiple projects in a rapidly changing environment.

• Leads cross-functional teams and requires proficiency in organizational skills and ability to follow-up.

• Coordinates all activities and deliverables within the Technology Infrastructure Team.

• Accountable for appropriate/optimal engagement of delivery resources.

• Develops high-level project plans and ensures that the scope and approach are fully understood by all stakeholders.

• Ensures all systems of record for project reporting are kept current and directs and monitors work effort on a regular basis.

• Identifies and tracks key project milestones (base-lining critical path).

• Monitors and communicates progress of project delivery

• Ensures timely and effective communication of project status in terms of cost, forecast, schedule and assessment of risks/issues.

• Proactively anticipates project risks and issues and ensures adequate mitigation is put in place to ensure delivery is not compromised.

• Ensures effective change control procedures and processes are efficiently used to maintain control on scope, schedule and cost.

• Facilitates Post-Implementation Reviews to ensure lessons learned are incorporated into appropriate processes.

Required Qualifications:

• Bachelor's degree or master’s degree or equivalent experience

• Highly organized project manager with 3-5 years demonstrated experience working in a project or program management role within a globally distributed infrastructure environment

• Demonstrated experience working with senior executive management including developing and giving presentations

• Ability to deliver complex projects under time sensitive delivery

• High degree of familiarity with midrange technologies

• Proficient with MS Office products (Word, Excel, Project, Visio, PowerPoint)

• Excellent written and oral communication skills

• PMP certification a plus

• Experience with SDLC methodology and tools a plus

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24016265