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CVS Health Mgr,Network Engineer in Phoenix, Arizona

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

  • Provide technical support for macOS devices including troubleshooting hardware and software issues, diagnosing problems, and implementing solutions in a timely manner.

  • Manage and maintain macOS systems, ensuring they are up-to-date with the latest software updates, patches, and security configurations.

  • Deploy and manage software applications on macOS devices using tools such as Jamf or similar MDM solutions.

  • Collaborate with cross-functional teams to integrate Apple products into existing IT infrastructure and workflows.

  • Assist with the configuration and administration of Apple services

  • Develop and maintain documentation, knowledge base articles, and best practices for supporting macOS devices.

  • Stay up-to-date with the latest Apple technologies, trends, and best practices to continuously improve IT services and support.

Required Qualifications

  • 3+ years of experience supporting macOS devices in an enterprise environment.

  • Strong knowledge of macOS operating system, hardware components, and troubleshooting techniques.

  • Experience with device management solutions such as Jamf Pro, Apple Configurator, or similar MDM platforms.

  • Familiarity with Apple deployment programs and services such as JAMF

  • Excellent communication and interpersonal skills with the ability to interact professionally with end-users and stakeholders.

  • Strong problem-solving skills and the ability to work independently as well as part of a team.

Preferred Qualifications

  • Strong knowledge of JAMF platform

  • Experience working in large scale Apple environments

  • 3+ years of experience supporting macOS devices in an enterprise environment.

Education

HS Diploma or equivalent experience

Pay Range

The typical pay range for this role is:

$92,700.00 - $185,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 05/31/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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