Experience Inc. Jobs

Location

Charleston - 997 Morrison Drive, Suite 402

Business

We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!

Job Description

Position: Market Leader

Location: Phoenix, AZ

Primary Responsibilities: The Market Leader is primarily responsible for overseeing renovation and turnover efforts (budget variance, vendor management, quality control, timeline management, and scheduling) of company personnel and third-party general contractors, sub-contractors, and vendors within the assigned market. As well as overall guidance and performance of the market.

Skills & Competencies:

• Bachelor’s degree or equivalent work experience preferred.

• 5+ experience in construction management

• 2+ years in property management and property maintenance, preferred

• Experience managing, coaching, and motivating a team.

• Demonstrated ability to problem solve and provide oversight for vendor partners and/or employees to achieve market goals.

• Ability to interact with internal teams for collaboration on projects and day-to-day interactions.

• Strong ability to provide good customer service and engagement with residents, trade partners, and municipal leaders when required.

• Knowledge of fair housing and local real estate laws and basic building codes

• Intermediate knowledge of Word, Excel, and PowerPoint; advanced preferred

• Intermediate knowledge of apps and general software to work independently in the field with software

• Demonstrated strong written and verbal communication skills

• Detail-oriented, with the ability to produce high-quality work in a deadline-oriented environment

• Ability to prove critical thinking and problem-solving concepts

• Appropriate means (reliable, wifi, uninterrupted workspace) to work from home when not in the field at rental properties.

• Valid driver's license, proof of auto insurance, and reliable transportation to conduct site/property inspections and other duties as needed in the field

Essential Job Functions:

• Maintain budgets and quality for all turnover and renovation work including signing off on construction projects and verifying move-in ready conditions

• Upon tenant departure and receiving the move-out report, allocate and provide justification for chargeback items, in accordance with guidelines

• Schedule and perform LDOM and Move-In Inspections, in accordance with guidelines

• Review Market Support Technician inspections and communicate the condition of the home and any improvements needed during the listing period

• Lead the efforts on market-level emergencies (e.g. wide-spread scam activity, prospect feedback, city or county inspections, criminal activity, squatters, or acts of god)

• Work closely with the acquisitions, pricing, and leasing teams for accurate rentals and buying opportunities

• Promote and perform exceptional customer service for residents

• Visit and report on competitor’s homes

• Represent the company in any engagement with municipalities for permitting, occupancy certifications, utilities, and/or court proceedings, i.e., evictions

• Hire, train, manage and evaluate the workflow of direct reports in the field

• Handle first-line escalations and questions between the team and other departments

• Documentation and reporting as required by internal processes

• Other duties, as assigned by the supervisor or leadership team

Key Metrics & Responsibilities

• Audit inspections

• Days to lease (< 21 days)

• Move in maintenance issues (< 0.5 items / home)

Why work for Maymont Homes ​?

Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT

At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 395 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.