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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Would you like to join CVS Health, a Fortune 5 company, on our multifaceted Pharmacy Benefits Management (PBM) Strategic Initiatives team? This high impact, high visibility role is critical to supporting our 250-person cross-functional department under Client Financial Analysis & Optimization (CFAO).

As a Manager on CFAO’s Program and Project Management Team, you will be responsible for providing program/project oversight, day-to-day management, direction, and administration across large, cross-organizational initiatives. Requiring minimal supervision, you will be responsible for effectively managing stakeholder / leadership expectations and engagement through clear communication of roles & responsibilities and regular status updates.

Some of your key responsibilities will include:

• Driving successful, on-time delivery of all assigned projects, within scope and in compliance with CVS Health requirements

• Leading and facilitating productive virtual meetings through clear agendas and follow-up notes to foster alignment & progress

• Producing detailed project plans, action items, and regular, effective stakeholder communication to remain on track

• Partnering with business owners to understand objectives and translate into final project deliverables, keeping timelines and dependencies in mind to meet final target dates

• Ensuring all project needs are met through proactive engagement of support teams and creative problem solving to remove barriers

• Resolving complex business issues and mitigating risk through collaboration, understanding when to escalate to ensure timely resolution

• Creating & cascading clear, salient, and timely leadership-facing materials (status updates, slides, emails)

• Creating / maintaining an organized, shared program & project file library for team and partners, including a holistic portfolio view

• Driving new pricing strategies from design to implementation quickly and efficiently for underwriters to model

• Assist with improving the project / program mgmt process standards within the team

• Performing other duties as assigned or determined by business needs

  You will be successful if:

• You have a strong sense of urgency and desire to drive action items to closure

• You handle ambiguity gracefully, can organize chaos for others, and are comfortable wearing multiple hats

• You are comfortable being in constant learning mode vs. being a SME / business owner

• You embrace challenges, critical thinking, and complex problem solving

• You enjoy working with new and different partners frequently to deliver results

• You are a skilled collaborator and prioritize strong relationship management

• You are innately organized, detail-oriented, and a strong multi-tasker

• You’ve built and maintained credibility, and can influence up, down and across

• You’re a self-starter; you take initiative and are solution-focused

• You’re self-aware of limitations and demonstrate resourcefulness to find solutions when hitting roadblocks or inefficiencies

• You appreciate and seek diverse perspectives and feedback

Required Qualifications

• 5+ years at a healthcare company / corporate role, including experience on medium to large scale programs with success dependent on cross-functional partnerships

• 2+ years of experience successfully delivering results through others

• 1+ years of experience managing or contributing to complex projects in a highly matrixed environment

• Preferred Qualifications

• Basic understanding of project and software development methodologies such as Agile, Scrum, etc.

• Healthcare, insurance, or pharmacy experience is a plus

• Experience presenting and facilitating to various groups with audience-specific content

• Excellent relationship management and the ability to work within a complex organizational environment

• Experience with documentation management and project management tools

• Project Management Certification

• Strong Microsoft O365 skills to drive efficiency, organization, and collaboration

• Excellent verbal / written communication skills and interpersonal skills

• Experience working with multiple teams, delegating, and ensuring team efficiency

Education

BS or equivalent professional experience

Pay Range

The typical pay range for this role is:

$54,300.00 - $139,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 10/31/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.