Job Information
American Express Future Opportunities: Internal Audit Manager – Credit and Fraud Risk in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:
Provides data-driven and technology-enabled assurance
Delivers timely risk insights that are business-aware and forward-looking
Supports our colleagues with experiences that prepare them to be enterprise leaders
Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.
IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.
We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.
About the Internal Audit Group at American Express
Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role:
Our Internal Audit group is seeking an eager Audit Manager to help advance and grow our audit coverage across our Credit & Fraud Risk portfolio. In this role, the ideal candidate will be responsible for managing the credit and fraud risk management strategy across all American Express products globally. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge!
About the Team:
The Credit Risk strategy audit portfolio spans across the credit lifecycle from underwriting to customer management and collections. Audit coverage of fraud risk management strategy includes identity theft and authentication processes as well as point of sale and credit bust out fraud controls. The CFR audit team is heavily focused on utilizing a data driven auditing approach across the CFR audit portfolio.
The Key Responsibilities of the role include:
Participate as a key team member on Credit and Fraud Risk audit projects responsible for assisting with annual planning and owning core audit tasks, more complex areas and challenging workloads on successive assignments
Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results
Proficient use of automated work papers, analytics and other department and company tools
Monitor a portfolio of audit analytics, assess results, & use data to tell the business story, and work with audit and business colleagues to validate findings
Evaluate results, synthesize audit findings across the project, draft audit reports and e nsure effective and efficient execution of audits in conformance with professional and department standards, budgets, and timelines
Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner
Assist team leaders, senior auditors, and staff auditors in accomplishing team objectives and producing results.
Execute multiple simultaneous global audit projects of all sizes and complexity across multiple business areas including integrated audits that consider financial, operational, compliance and technology risk.
Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology
Minimum Qualifications
3 years of relevant experience in Credit risk and/or Fraud Risk audit experience within the financial Services Industry
BA, BS, or equivalent degree in accounting or finance related field
Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle
Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications
Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity
Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.
Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities
Preferred Qualifications
Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties
Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards
Background in information systems, data analytics or information technology
Qualifications
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job: Internal Audit
Primary Location: US-New York-New York
Other Locations: US-Arizona-Phoenix, US-Utah-Sandy
Schedule Full-time
Req ID: 24015791
American Express
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