IQVIA Field Service Technician - Novasyte in Phoenix, Arizona
Novasyte partners with medical device and diagnostic companies, offering outsourced clinical, field technical, and recall support on medical equipment in the hospital environment. We are powered by people and technology.
Novasyte is a people-focused business. We hire people. We are inspired by people. We support people.We are also growing, passionate, and focused. We were recognized as one of the fastest-growing privately-held companies in the U.S. by Inc. 5000, as well as one of San Diego’s 100 Fastest-Growing Organizations by the San Diego Business Journal for three years running.
Novasyte is seeking highly qualified field service professionals to join our fast-growing field service teams. Being part of the Novasyte team is an opportunity to become entrenched in a fast-paced organization with like-minded individuals who strive for growth. Qualified Field Service Technicians will be tasked with troubleshooting, repairing, upgrading, and performing preventive maintenance on medical devices in the hospital environment. Current product line being supported is an IV infusion pump. Prior experience as a Biomedical Technician within a medical environment is preferred, but not required. Intermediate technical knowledge and the ability to troubleshoot and repair equipment are required. This role has the potential to include regional and national travel to support accounts.
• Provide technical upgrades
• Preventative Maintenance
• Ability to disassemble and reassemble complex medical devices
• Troubleshooting of equipment
• Follow up with key accounts
• Provide professional expertise to end users.
• Provide customer feedback to corporate teams to improve new and existing products
Advantages & Value
In addition to working with the company strives to provide employee growth and well-being, you have the opportunity to:
• Be at the forefront of cutting edge technology
• Gain professional growth and exposure to medical device industry
• Biomedical Technician degree preferred
• 1-3 years of experience as a Biomedical Technician
• Experience with maintenance, installation, and troubleshooting of equipment
• Hospital or industry experience required
• Infusion therapy equipment experience is a plus
• Requires 100% travel from base location all over the United States
• Excellent communications skills
• Detail oriented
• Ability to work independently
• Ability to problem solve effectively
• Ability to stand for long periods of time, bend, kneeling and some lifting of equipment may be required of up to 50 pounds
• Must have a valid Driver's License
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at firstname.lastname@example.org to arrange for such an accommodation.
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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