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Kubra Content Designer in Phoenix, Arizona

KUBRA is in growth mode and currently seeking a Content Designer to work with our Product Design team!

As a Content Designer, you will define the voice and tone of KUBRA products, ensuring consistency across our products and platform. The Content Designer works collaboratively with Engineering, Service Delivery and Design to make and document technical decisions and design assumptions

KUBRA's hiring efforts will continue during the COVID-19 pandemic. Any face-to-face stages of our interview process will be virtual via video conference.

  • Provide product copy and functionality notes for wireframes with UX designers

  • Review completed copy and contextual information in mockups with UI designers

  • Partner with UX designers and researchers to collect user feedback and conduct tests to optimize product content

  • Answer questions from engineering as needed to ensure successful implementation of product designs.

  • Focus on written product content and organize content guidelines into a clear and understandable format

  • Analyze existing content, focusing on reuse opportunities and value for the audience

  • Create and maintain a comprehensive library of reference guidelines, standards, and workflows

  • Ability to deliver high-quality content for product user interfaces with attention to detail

  • Excellent written and verbal communication skills

  • Proven track record of collaborating effectively with cross-functional teams

  • Proven ability to present projects and status reports to management

  • Management System or a static web site generator and hosting

  • 2-3 years of relevant work experience

  • A strong portfolio of written work that shows business impact and results

  • Some familiarity with methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup

  • Familiarity with rapid prototyping tools, like Figma, Framer, InVision, or similar; Figma preferred

  • Familiarity with maintaining an online documentation repository using either a Content

  • Bachelor's degree in English, Communications, Journalism, or a related field, or equivalent work experience

  • A unique, supportive, and flexible work environment

  • Challenges related to working in a fast-paced, growing environment

  • Confidence to take risks when we see potential

  • A management team that cares about people

  • An extensive orientation program including job shadowing from your first 30 days up to six months

  • A chance to join the occasional beach volleyball game or board game night

We are a fast-growing and dynamic company offering customer experience management solutions to some of the largest utility, insurance and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payment, mapping, mobile apps and proactive customer communications solutions for customers. With more than 1 billion customer experiences annually, we have the ability to provide performance-driven value to more than 550 clients every day.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing the recruitment-team@kubra.com. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

ID: 2021-1809

External Company URL: www.kubra.com

Street: 40 E Rio Salado Pkwy