Highgate Hotels AM Restaurant Greeter / Host in Phoenix, Arizona
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
A host is the face of the restaurant and greets guests as they enter the restaurant. They have excellent customer service skills and seek to enhance the guest’s experience during their time in the restaurant however they are able. A host will work closely with the wait staff to maintain an organized account of customers coming in and out of the restaurant and keep track of which tables are available or need to be cleared.
Greet customers as soon as they walk through the door
Provide patrons with accurate wait time estimates during busy periods
Maintain a neat, organized front-of-house environment
Seat guests and take initial drink orders as needed to ensure ideal speed of service
Assist with opening/closing tasks and side work as needed
Learn food and beverage menu
Rotate seating between different stations to ensure even workloads for waitstaff
Answer phones and schedule reservations with large parties
For California Applicants Only
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
External Job Posting Title: AM Restaurant Greeter / Host
Job ID: 2021-17583
Address1: 2435 S. 47th Street