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U-Haul Video Content Creator - Hitch Installs in Phoenix Az 8, Arizona


2727 N Central Ave, Phoenix, Arizona 85001 United States of America

U-Haul International Retail Sales Department is seeking a Full-Time Hitch-Professional to be the subject matter expert in the production of videos detailing the installation of hitches and towing accessories.

To succeed in this role, you should have hands on experience in the installation of hitches and towing accessories, an instructive and helpful attitude, the ability to perform and communicate your actions during installations to a video production crew, a flair for helping people, ability to provide administrative support and organizing work. You will collaborate with employees from different teams, so excellent interpersonal and communication skills are a must.

Ultimately, your video instruction should assist customers and employees with the installation of the subject products.

  • Responsibilities will include but are not limited to:

  • Working closely within the hitch program to determine video priority and schedule.

  • Arranging for the appropriate tools and products to be on hand for each production.

  • Preparing necessary paperwork for regular department procedures.

  • Establishing and maintaining an organized workload to maximize video production.

  • Benchmarking competitor trends in product installation marketing including but not limited to videos and imaging.

  • Supporting the current Administration in managing day-to-day work flow, general organization, and administrative duties.

  • Updating the product database with videos as they are completed to provide them to front line personnel and uhaul.com customers.

  • Possessing the ability to respond appropriately and resolve problems as they arise.

  • Working closely with department members to improve operational efficiency.

  • Other general duties may be assigned from time to time such as installation tech support, product design and implementation.


  • Proven work experience as a hitch professional or similar role.

  • One to two years related work experience preferred.

  • Ability to multi-task and effectively manage multiple projects.

  • Strong organization skills.

  • Excellent written and verbal communication.

  • Experience in customer service.

  • Practical knowledge of Microsoft Word and Excel.

  • Marketing/Public Relations experience a plus.

  • Bilingual (English/Spanish) a plus.


High school diploma or equivalent, some college is preferred

  • Additionally, please see the attached Transfer Policy informing you on proper procedures for applying for an Internal Position.

U-Haul Offers:

• Full Medical coverage• Prescription plans• Dental & Vision Plans• New indoor fitness gym• Gym Reimbursement Program• Registered Dietitian Program • Weight Watchers • Onsite medical clinic for you and your family• Career stability• Opportunities for advancement• Valuable on-the-job training• Tuition reimbursement program• Free online courses for personal and professional development at U-Haul University®• Business and travel insurance• You Matter Employee Assistance Program• Paid holidays, vacation, and sick days • Employee Stock Ownership Plan (ESOP)• 401(k) Savings Plan• Life insurance• Critical Illness/Group Accident• 24-hour physician available for kids• Subsidized gym/ membership• MetLaw Legal program• MetLife auto and home insurance• Mindset App Program• Discounts on cell phone plans, hotels, and more• LifeLock identity Theft• Savvy consumer wellness programs- from health care tips to financial wellness• Dave Ramsey’s SmartDollar Program• U-Haul federal credit union• Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.