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American Express Business Development Executive in PHL, Philippines

Description

Business Development Executive

You Lead the Way. We’ve Got Your Back.

#6th in Great Place to Work’s Best Workplaces List in the Philippines for 2023

#6th in Great Place to Work’s Best Workplaces List in the Philippines for IT-BPM for 2023

#10th in Fortune Magazine’s 2023 World’s Most Admired Companies

#1st in the J.D. Power 2022 U.S. Credit Card Satisfaction Study of National Credit Card Issuers

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Building lasting relationships is at the heart of our business–and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex.

How will you make an impact in this role?

THE TEAM

American Express International Card Services (ICS) is the top tier provider of payments for businesses of all sizes globally. The Small and Medium Enterprise (SME) Acquisition Team is a key part of ICS and maintains relationships with Small Business clients in Australia, acquiring business owners with products and services to help them to run and expand their businesses, so they in turn can change the world for the better. These clients are acquired via the telephone channel by a team of professional OUTBOUND TELESALES EXECUTIVES.

Shift and Schedule : PERMANENT DAY SHIFT (Australia time) and weekends off!

THE IDEAL CANDIDATE

Someone passionate about building relationships and helping business owners cultivate growth in their market and industry. If you are this person, then this is a truly outstanding opportunity that could provide you with the building blocks for an outstanding career at American Express!

PRINCIPAL ACCOUNTABILITIES INCLUDE:

  • Prospecting for new customers through existing leads and improving lead generation

  • Timely execution of all sales activities – leads, campaigns & referrals

  • Tracking and reporting sales performance including pipeline, acquisition results and market conditions

  • Ensure quality and daily efficiency targets are met

  • Researches and understands prospects before making the call

  • Use online CRM tool (salesforce.com) to source leads

  • Drive the on-boarding of new customers and initiates spend enablement activities

  • Promote the American Express Brand

  • Display an optimization growth mindset for improvements

Qualifications

Qualifications:

  • Strong background in outbound B2B sales acquisitions AN ADVANTAGE

  • Experience in Outbound Business to Business (B2B) Account Development/Management for small to medium client accounts AN ADVANTAGE

  • Outbound Telesales experience is REQUIRED regardless of the industry (financial, technology, hospitality, real estate, marine, online/media, telecommunications, marketing/advertising, pharmaceutical, oil& gas, BPO, etc.)

  • Australia B2B Experience is a PLUS

  • Experienced in driving sales outcomes through ownership of efficient sales target and metrics management

  • Consistency in meeting Key Performance Indicators (critical metrics)

  • Used to target driven environments

  • Outstanding communication and interpersonal skills, including experience working closely with internal partners and ability to influence all levels

Additional Details:

  • Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig

  • Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)

  • Work From Home Requirements:

  • Must have at least 25 mbps internet connection plan / speed

  • Must have a private & quiet area to work at home

  • American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • Support for financial-well-being and retirement

  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

  • Generous paid parental leave policies (depending on your location)

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

This role is not open to visa sponsorship according to business requirements.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express

Job: Sales

Primary Location: Philippines-PHL-Taguig City

Schedule Full-time

Req ID: 24010706

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