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Description We are offering a contract for permanent employment for a Technical Writer in Philadelphia, Pennsylvania. In this role, you will collaborate with various IT teams, including developers, network engineers, IAM, and data teams. The position involves creating high-quality technical manuals, user guides, knowledge base articles, and API documentation, as well as leading IT-related trainings.

Responsibilities:

• Collaborate with IT teams to produce comprehensive technical manuals.

• Develop user guides that simplify complex technical processes for non-technical users.

• Write knowledge base articles to support internal and external users.

• Create API documentation that is clear and concise for developers and engineers.

• Lead IT-related trainings to ensure all stakeholders understand the technology and its uses.

• Utilize Adobe Acrobat, Adobe Creative Cloud, and Adobe FrameMaker for documentation development.

• Apply AB Testing and Agile Scrum methodologies in the development process.

• Ensure content adheres to AP Style guidelines.

• Conduct audits on the content to ensure accuracy and relevance.

• Keep abreast of advancements in computer hardware to inform content development. Requirements • Proficiency in Adobe Acrobat is essential for the role of Technical Writer.

• Familiarity with Adobe Creative Cloud is expected.

• Experience with Adobe FrameMaker will be beneficial for the candidate.

• Skills in Adobe Illustrator are required for this position.

• Proficiency in Adobe RoboHelp will be advantageous.

• Knowledge and understanding of AB Testing are necessary for this role.

• Experience in Agile Scrum methodology is desired.

• Familiarity with AP Style writing is expected.

• Ability to perform auditing tasks is a prerequisite for this position.

• A strong understanding of Computer Hardware is necessary for the role of Technical Writer. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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