Experience Inc. Jobs

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

About Comcast Technology Solutions (CTS):

Comcast Technology Solutions, a division of one of the world’s leading media and technology companies, brings Comcast Corporation’s proven technologies to an evolving list of industries worldwide. We believe in continuous innovation, always looking for new and better ways to connect with our customers, as well as aggregate, distribute, and secure our own content, advertising, and data. We invest in and test these solutions so our customers don’t have to. Through our portfolio of solutions we bring these innovations to the global marketplace, enabling our partners to think big, go beyond, and lead the way in media and technology.

Syndication aims to make additional revenue off of Comcast platforms and products by selling them to other network operators.

About the Team:

This team engages partners to help them meet their market needs by incorporating Comcast technical solutions into their networks. This includes creating partner-specific plans, executing on deliverables, and solving integration challenges.

What You’ll Do:

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.

• Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.

• Participates in training representatives and operations staff on internally developed software applications.

• Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.

• Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.

• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.

• Works with Quality Assurance team to determine if applications fit specification and technical requirements.

• Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.

• Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.

• Displays knowledge of and ability to apply, project management skills.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Skills & Experience We’re Looking For:

• RDK firmware, or other device middleware firmware

• Experience working with Customer Premises Equipment – Routers, Cable Modems, Network Extenders

• Network operator back-office systems/tools

• Excellent communication skills

• Experience working directly with customers and senior level management

• Experience withing with various stakeholders, which includes translating technical issues into business and/or customer impacts

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental

• 401(k) Savings Plan

• Generous paid time off

• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Job Family Group: Engineering